Job Summary:**
As a Personal Financial Consultant at RHB Bank Berhad, you will be responsible for building and maintaining strong client relationships, providing expert financial advice, and helping individuals achieve their financial goals through a range of banking and investment products.
Job Responsibilities:**
* Proactively identify and acquire new individual clients, expanding the bank's customer base.
* Conduct thorough financial needs analysis for clients, understanding their current financial situation, goals, and risk tolerance.
* Develop and present tailored financial plans and solutions, encompassing savings, investments, insurance, loans, and other relevant banking products.
* Advise clients on various investment options, including unit trusts, fixed deposits, bonds, and other wealth management products, ensuring alignment with their financial objectives.
* Cross-sell and up-sell suitable banking products and services to existing clients based on identified needs.
* Monitor client portfolios regularly, providing updates, rebalancing advice, and performance reviews.
* Maintain a high level of product knowledge across all RHB Bank's financial offerings and stay informed about market trends and economic developments.
* Ensure compliance with all internal policies, procedures, and regulatory requirements.
* Build and maintain strong, long-term relationships with clients, fostering trust and loyalty.
* Achieve individual sales targets and contribute to the overall branch/team objectives.
* Handle customer inquiries, complaints, and service requests efficiently and professionally.
Job Qualifications:**
* Bachelor's degree in Finance, Banking, Business Administration, Economics, or a related field.
* Minimum of 2-3 years of experience in financial services, wealth management, or a related sales role, preferably within a banking environment.
* Proven track record of achieving sales targets and building strong client relationships.
* Strong understanding of financial products, investment instruments, and market dynamics.
* Excellent communication, interpersonal, and presentation skills.
* Ability to analyze financial data and develop comprehensive financial plans.
* Customer-centric mindset with a strong commitment to providing excellent service.
* Possession of relevant industry certifications (e.g., FIMM, PCE, CEILI) is a significant advantage.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team in a fast-paced environment.
* High level of integrity and professionalism.
Skills Required
- Bachelor's degree in Finance, Banking, Business Administration, Economics, or related field
- Minimum 2-3 years experience in financial services, wealth management, or related sales role (preferably banking)
- Proven track record of achieving sales targets and building client relationships
- Strong understanding of financial products and investment instruments
- Excellent communication, interpersonal, and presentation skills
- Ability to analyze financial data and develop comprehensive financial plans
- Customer-centric mindset and strong commitment to service
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Possession of relevant industry certifications (e.g., FIMM, PCE, CEILI)
- Ability to work independently and as part of a team in a fast-paced environment
- High level of integrity and professionalism
- Ensure compliance with internal policies, procedures, and regulatory requirements
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
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