This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Complete Job description:
Position: Help Desk Support I
Location: Denver , Colorado 80203
Duration: 10+ Months
QualificationsComplete Description:
Qualifications:
The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Google. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: +1 631-649-1313 Ext- 735
amrita@)askitc.com
Skills Required
- Knowledge of least privilege methodology, security rights, permissions and groups
- Experience with Active Directory
- Experience with CA Service Desk
- Experience with Google (Workspace)
- Ticket management experience
- Basic troubleshooting skills with networking and computer systems
- Customer service skills and ability to multitask in a fast-paced environment
What We Do
Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.
