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The Global Leader in Residence and Citizenship Planning
The Role
Leads performance coaching for client-facing sales professionals serving HNWI and UHNWI clients. Develops individualized coaching plans, strengthens sales capability, observes client interactions, facilitates role plays and peer learning, and supports managers in developing their teams. Tracks performance progress and reports to senior stakeholders while promoting relationship-based and consultative selling practices across an international organization.
Summary Generated by Built In
Joining Henley & Partners
As the leading global citizenship and residency advisory firm, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.
Why choose Henley & Partners?
Here's what sets us apart:
...but that's enough about us, let talk about you!
As a Performance Manager, you'll play a dedicated performance and coaching role supporting mainly front-line client-facing staff (e.g. Private Client Advisors, Relationship Managers) in the HNWI and UHNWI space, as well as broader company performance. The role focuses on developing sales capability, business development strategy, and relationship-based client engagement - while also working closely with sales team managers to strengthen how they manage and develop their teams.
Responsibilities:
Requirements and Candidate Profile:
The ideal candidate will have:
Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.
At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.
As the leading global citizenship and residency advisory firm, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.
Why choose Henley & Partners?
Here's what sets us apart:
- Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options.
- Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients.
- Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged.
- Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge.
- Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry.
- Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support your well-being, ensuring that you can thrive both personally and professionally.
...but that's enough about us, let talk about you!
As a Performance Manager, you'll play a dedicated performance and coaching role supporting mainly front-line client-facing staff (e.g. Private Client Advisors, Relationship Managers) in the HNWI and UHNWI space, as well as broader company performance. The role focuses on developing sales capability, business development strategy, and relationship-based client engagement - while also working closely with sales team managers to strengthen how they manage and develop their teams.
Responsibilities:
- Identify individual development areas and create targeted coaching plans to improve the performance of relevant team members.
- Coach each team member on their individual strategy, pipeline activity, and commercial focus areas, using their strengths, performance data, client portfolio and outcomes, as well as observed behaviours.
- Ensure consistent application of the firm's "Relationship Capital" strategies and skills, across all coached team members.
- Develop, document and continuously refine standards, best practices and practical guidance, ensuring consistent application across the teams.
- Conduct live observation of actual business development and client conversations, with structured post-session feedback to strengthen client engagement and commercial effectiveness.
- Facilitate small-group coaching and peer learning sessions to embed best practice, build sales capability and implement practical coaching tools across the team.
- Run sales meeting role plays and objection-handling simulations to sharpen confidence in high-value prospect conversations.
- Travel to regional office locations as needed to deliver live coaching sessions in person.
- Partner with sales team managers to align coaching plans with individual targets and team performance goals, and support managers in developing their own people management capability.
- Track and report on team member and team development progress to senior stakeholders on a regular basis
Requirements and Candidate Profile:
The ideal candidate will have:
- Minimum 10 years of experience across professional services, sales, sales management, and/or performance coaching of sales professionals - with direct exposure to the HNWI and UHNWI client environment.
- Proven track record in sales coaching, performance development, or commercial training within financial services, private client advisory, wealth management, or related professional services.
- Deep understanding of relationship-based and consultative selling methodologies.
- Demonstrated ability to develop and elevate relevant team members serving high-net-worth and ultra-high-net-worth individuals.
- Exceptional listening, observation, analytical and feedback skills; able to rapidly establish credibility and trust with senior professionals across the business.
- Comfortable operating across cultures with an internationally mobile, high-performing team.
- An accredited coaching qualification would be valuable, but not essential (e.g. ICF, EMCC, etc.)
Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.
At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.
Skills Required
- Minimum 10 years of experience across professional services, sales, sales management, and/or performance coaching of sales professionals
- Direct exposure to high-net-worth and ultra-high-net-worth client environments
- Proven sales coaching, performance development, or commercial training experience within financial services, private client advisory, wealth management, or related professional services
- Deep understanding of relationship-based and consultative selling methodologies
- Demonstrated ability to develop and elevate teams serving high-net-worth and ultra-high-net-worth individuals
- Exceptional listening, observation, analytical, and feedback skills
- Ability to establish credibility and trust with senior professionals
- Comfort operating across cultures with an internationally mobile, high-performing team
- Accredited coaching qualification such as ICF or EMCC
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The Company
What We Do
Henley & Partners is the global leader in residence and citizenship planning. Each year, hundreds of wealthy individuals and their advisors rely on our expertise and experience in this area. The firm’s highly qualified professionals work together as one team in over 70 offices worldwide. The concept of residence and citizenship planning was created by Henley & Partners in the 1990s. As globalization has expanded, residence and citizenship have become topics of significant interest among the increasing number of internationally mobile entrepreneurs and investors whom we proudly serve every day. Henley & Partners also runs the world’s leading government advisory practice for wealth migration, which has raised more than USD 15 billion in foreign direct investment. Trusted by governments, the firm has been involved in strategic consulting and in the design, set-up, and operation of the world’s most successful residence and citizenship programs.
