Performance Excellence Consultant

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why RCH?

At RCH, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at RCH can be as diverse and fulfilling as you determine. RCH’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at RCH can take you.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Performance Excellence Consultant supports CHOC’s Performance Excellence team through consultation, facilitation, coaching, education, and project work. Functions as a change agent utilizing improvement science methodologies to improve efficiency and effectiveness in operations and reduce operational and clinical risk in the healthcare system. Designs and leads improvement initiatives using improvement science methodologies. Manages improvement science projects and facilitates improvement events/activities. Serves as an expert consultant and advisor in improvement science methodologies. Assists departments and associates in the use of improvement science tools, project management, and change management tools. Helps build internal capacity and capability by coaching others in the use of improvement science tools. Provides Performance Excellence training to CHOC associates in classroom and virtual settings, within meetings/workshops, and informal ways. Engage and lead improvement of internal processes and systems.

Pay Range

Minimum $86,258 Midpoint $114,296 Maximum $142,334

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

Required: Minimum 3 years improvement science (lean six sigma) experience. Minimum 6 months experience training, coaching and facilitating.

Preferred: Healthcare experience. Previous work as a Project Manager.

Education

Required: Bachelor's Degree in healthcare, quality, science, business, engineering, or related area.

Preferred: Master’s degree in healthcare, quality, science, business, engineering, or related area.

Training

Required: Certified lean six sigma green belt, IHI Improvement Advisor, or equivalent.

Preferred: Certified lean six sigma black belt. Change Management certification.

Special Skills

Required: Must be detail oriented, able to meet deadlines, and work under pressure. Excellent analytical, problem-solving, and strategic thinking skills to understand and anticipate the impact and opportunities. Able to relate and communicate positively, effectively, and professionally with others ability to build and establish positive relationships with stakeholders and associates at all levels. Experience managing multiple projects/activities while maintaining exceptional working relationships. Intermediate or advanced MS office suite skills. Strong interpersonal skills.

Preferred: QI Macros, MiniTab, or equivalent SPC software

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements:Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

RCH does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at RCH, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.