Jackmont Hospitality
100 Peachtree Street NW #2200
Atlanta, GA 30303
JOB TITLE: People Solutions Generalist
FUNCTION: People Solutions
REPORTS TO: Director of People Solutions
Role Purpose
The People Solutions Generalist performs HR-related duties on a professional level and works closely with the Director of People Solutions. This position carries out responsibilities in the following functional areas: HRIS, onboarding, benefits, and leave, and enforcing company policies and practices.
Key Responsibilities & Accountabilities:
- Serves as subject matter expert and provide ongoing maintenance and administration for the HRIS database (ADP Work Force Now).
- Conducts HR audits to ensure stores are in Federal and State compliance regarding HR processes, regulations and other general guidelines.
- Assist in the hiring of qualified job applicants for open positions.
- Coordinate or acquires background checks and employee eligibility verifications.
- Coordinates new hire orientation and employee recognition programs.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Performs other duties as assigned.
Qualification Requirements
- Frequent travel may be required to conduct on-site investigations.
- Excellent communication and organizational skills.
- Proficient in Microsoft Excel; including V look-up, and pivot tables
- Excellent relationship management skills (effective communication, listening conflict resolution).
- The successful individual will be positive, proactive and flexible, and must possess a strong attention to detail.
- Must be able to work with minimal supervision and manage multiple assignments/tasks simultaneously.
- Must have a high level of confidentiality.
- A degree in Human Resources or Business is preferred.
- Adept at working in a very high paced environment with taut timelines.
Competencies
- Human Resources Capacity
- Customer/Client Focus
- Ethical Conduct
- Personal Effectiveness/Credibility
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms, with the ability to lift up to 10 lbs. Also may require bending and lifting while maintaining files.
Educational Requirements
- A bachelor’s degree in human resource management is preferred;
- OR one to two years’ experience in the HR field, or any similar combination of education and experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills Required
- Excellent communication and organizational skills
- Proficiency in Microsoft Excel, including VLOOKUP and pivot tables
- Excellent relationship management skills, including communication, listening, and conflict resolution
- Positive, proactive, and flexible approach
- Strong attention to detail
- Ability to work with minimal supervision and manage multiple assignments simultaneously
- High level of confidentiality
- Bachelor's degree in Human Resources or Business
- One to two years of experience in human resources, or equivalent education and experience
- Frequent travel may be required for on-site investigations
What We Do
Jackmont Hospitality is an award-winning, minority-owned foodservice management company and one of the fastest growing TGI FRIDAYS® franchisees. We own and operate restaurants throughout the country on behalf of Atlanta Restaurant Partners* (ARP). Additionally, we oversee on-site foodservice management contracts throughout the United States in the following segments: Airport Concessions Healthcare Foodservice School District Dining Programs The spirit behind Jackmont Hospitality was born out of the 1930's home and small family resort of the late Maynard H. Jackson, Jr., former Atlanta mayor. “Jackson's Mountain” provided a retreat for family and friends to enjoy good food and warm, attentive hospitality. Today, Jackmont Hospitality combines the hospitality quality of yesteryear with a modern approach to business and industry solutions. *Atlanta Restaurant Partners (ARP) was formed in 2003 and is an Atlanta-based franchisee and food-service management company. Jackmont Hospitality provides management services for ARP. Vision and Mission VISION To be the most sought after hospitality company! MISSION To provide a fun and rewarding environment for our team, our guests and the communities we serve. GUIDING PRINCIPLES Passion for Excellence We believe in what we do and strive to do it better than anyone else. Our relentless pursuit of excellence paves our path to growth, profitability and success. We go the extra mile to exceed expectations and drive our guests to return, again and again. Entrepreneurial Spirit We foster an environment that encourages freedom and personal accountability. We expect our team to innovate solutions that help us achieve our mission and excel in the marketplace. Continuous Learning and Development Our goal is to help each other become the best business leaders in our industry. Education is our priority; we provide professional development and training to employees at every level of the organization. Community Support We use our talents and resources to improve the communities in which we work. We encourage our team to volunteer their time and, as a company, we reserve a percentage of our profit to support the Maynard Jackson Youth Foundation and other projects that benefit education, health and the environment.








