People Solutions Coordinator

Posted 13 Days Ago
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North Sydney, Sydney, New South Wales, AUS
In-Office
Entry level
Digital Media • News + Entertainment
The Role
Provides People & Culture support across the employee lifecycle, including contract documentation, Workday workflow management, employee records, industrial instrument compliance, visa processes, recruitment systems, process optimisation, and HR administration. Acts as a first point of contact for employees and leaders while delivering accurate, timely, solutions-focused service in a fast-paced environment.
Summary Generated by Built In

Company Description
Nine is Australia’s largest locally owned media company. We are home to premium, trusted news, sport and entertainment. Nine's assets span free-to-air television, free and paid streaming, publishing and digital audio, and digital outdoor and retail media. Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones. As our iconic and emerging brands continue to evolve, we offer unique opportunities for you to bring fresh ideas, innovate, and make your mark on the future of Australian media.

Job Description

We are looking for a dedicated People & Culture Coordinator on a 12-month contract, to provide a high-class people experience by delivering consistent, personalised support across the entire employee lifecycle. You will be a first point of contact for our leaders and employees, known for providing high-quality, solutions-focused advice in a fast-paced environment.

Day to day you will:

  • Facilitate and create specific contract documentation for new starters and internal movements, ensuring quality delivery within agreed service levels.

  • Manage the Workday inbox to review tasks, approve workflows, and generate data insights to assist in employee management.

  • Provide guidance on Awards and Enterprise Agreements to ensure compliance for contract preparation.

  • Assist with visa processes to ensure strict adherence to immigration legislation and company policy.

  • Drive the continuous optimisation of systems and processes to enhance the overall customer experience.

  • Partner with the Talent Acquisition team and business leaders to support recruitment-related systems and processes.

  • Support People & Culture initiatives and provide ad-hoc administrative assistance to ensure seamless service delivery.

What you'll bring:

  • Proven experience in a HR support or coordination role, including handling HR documentation and employee records management.

  • Exposure to HR policies, compliance requirements, and industrial instruments such as EBAs and Awards.

  • Exceptional communication skills and the confidence to build strong relationships with stakeholders at all levels.

  • A pragmatic approach to problem-solving and a resilient mindset suited for a high-pressure environment.

  • Outstanding attention to detail and the ability to manage multiple HR processes simultaneously.

  • Strong time management skills with a passion for delivering superior customer service and employee experience.

  • While not essential, a tertiary qualification in HR and experience with Workday (or other HRIS), ServiceNow (or similar platforms) and Google Workspace is highly regarded.

Additional Information
How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Our employee benefits include:

  • 18 weeks paid parental leave with no distinction between primary and secondary carers

  • Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.

  • Digital newspaper subscription to our mastheads

  • Annual gift voucher for Stan subscription

  • More info at Nine Careers

Our Commitment to Diversity and Inclusion
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.

Skills Required

  • Experience in an HR support or coordination role
  • Experience handling HR documentation and employee records management
  • Exposure to HR policies and compliance requirements
  • Exposure to industrial instruments, including Enterprise Bargaining Agreements and Awards
  • Exceptional communication skills and ability to build stakeholder relationships
  • Pragmatic problem-solving approach and resilience in a high-pressure environment
  • Strong attention to detail and ability to manage multiple HR processes simultaneously
  • Strong time management skills and commitment to customer service and employee experience
  • Right to lawfully work and live in Australia
  • Tertiary qualification in Human Resources
  • Experience with Workday or another HRIS
  • Experience with ServiceNow or a similar platform
  • Experience with Google Workspace
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The Company
HQ: North Sydney
4,364 Employees
Year Founded: 2006

What We Do

Nine is Australia's largest locally owned media company, operating across television, video-on-demand, print, digital and outdoor media. It creates and curates news, business, finance, lifestyle, entertainment and sports content for audiences across broadcast, online and subscription platforms. Its portfolio includes the 9Network, major Australian newspapers, nine.com.au, Drive, streaming service Stan and digital-out-of-home advertising business QMS, while connecting brands with consumers through integrated media solutions.

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