The Role
Coordinates UK payroll and reward and benefits administration, including payroll inputs, reconciliations, pension and benefit processing, employee queries, reporting, invoices, compliance documentation, and audit support. The role handles confidential employee data, maintains process records, supports communications and benefit events, and assists with reward projects such as pay reviews and living wage initiatives. It is an 18-month fixed-term position split approximately evenly between payroll and reward administration.
Summary Generated by Built In
Great People Work Here.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to do the best job you can? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twining Ovo delivers.
We’re looking for people who don’t just come here, but who have a real passion for the brand and a commitment to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The focus of the People Services Coordinator is to deliver reward and payroll admin activities working closely with the International Reward Operations Manager, Reward Advisor and Payroll lead.
The role is part of a broader team which spans Reward and HR Shared Services and is part of the International HR team.
The role is split approximately 50% Payroll and 50% Reward & Benefits Administration. The successful candidate needs to be comfortable moving between both areas depending on business priorities rather than viewing them as separate functions.
Please note this is an 18 month Fixed Term Contract.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to do the best job you can? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twining Ovo delivers.
We’re looking for people who don’t just come here, but who have a real passion for the brand and a commitment to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The focus of the People Services Coordinator is to deliver reward and payroll admin activities working closely with the International Reward Operations Manager, Reward Advisor and Payroll lead.
The role is part of a broader team which spans Reward and HR Shared Services and is part of the International HR team.
The role is split approximately 50% Payroll and 50% Reward & Benefits Administration. The successful candidate needs to be comfortable moving between both areas depending on business priorities rather than viewing them as separate functions.
Please note this is an 18 month Fixed Term Contract.
Key Responsibilities
- Coordinate monthly payroll inputs (starters, leavers, overtime, changes) ensuring accuracy and completeness
- Support the payroll service provider to deliver a compliant UK payroll and ensure inputs are submitted to agreed deadlines
- Coordinate and quality-check payroll data prior to commit and support with post-commit tasks
- Support with monthly reporting to internal/external stakeholders
- Liaise with ABF Pensions and Finance in ensuring pension reports and payments are accurate and uploaded monthly
- Reconcile and produce monthly cheques for Accounting for a variety of benefits
- Support with employee payroll queries, escalating technical issues where appropriate
- Ensure GDPR compliance and confidentiality in handling sensitive data
- Support maintenance of payroll process documentation and audit evidence
- Record employee absences and process pay adjustments including buying/selling of leave and special leave
- Support calculating termination payments ensuring correct tax treatment
- Day-to-day administration of UK benefit schemes, including Bupa, Perkbox and Octopus
- Process benefit changes (eligibility, joiners/leavers, changes in cover)
- Ensure benefit changes are accurately reflected in and communicated to Payroll
- Act as a first point of contact for reward-related employee queries (Reward inbox)
- Support employee communications (SharePoint content, internal comms)
- Raise purchase orders, manage supplier invoices, and support cost allocations and recharges for Accounting (benefit invoices, relocation invoices)
- Liaise with third party benefit providers to organise events to promote benefits
- Help Reward Advisor with projects such as living wage, short term business visitors and pay review
- Coordinate data and documentation for reward audits and ad-hoc reviews
Skills, Knowledge and Expertise
- Administration experience including UK benefits and Payroll
- Strong data handling skills with high attention to detail
- Experience working with confidential employee data in line with GDPR
- Good working knowledge of Microsoft Excel (LookUps, Pivots, reconciliations, reporting)
- Excellent organisational and time-management skills
- Strong communication skills, both written and verbal
Desirable
- Experience working with ADP and/or other HR / Payroll systems Attributes
- Highly organised and detail-orientetated
- Proactive and solutions-focused
- Comfortable working to fixed deadlines
- Collaborative and service-oriented
Qualifications
- Recognised HR and/or Payroll qualification i.e. CIPD, CIPP desirable but not essential
Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Electric Car Scheme
About
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century. More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before. Our approach to Diversity, Equity & InclusionAt TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
Skills Required
- Administration experience, including UK benefits and payroll
- Strong data-handling skills and high attention to detail
- Experience handling confidential employee data in line with GDPR
- Working knowledge of Microsoft Excel, including lookups, pivots, reconciliations, and reporting
- Excellent organizational and time-management skills
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Proactive and solutions-focused approach
- Ability to work to fixed deadlines
- Collaborative and service-oriented approach
- Experience with ADP or other HR and payroll systems
- Recognized HR or payroll qualification, such as CIPD or CIPP
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The Company
What We Do
Twinings Ovaltine is a wellbeing drinks business, headquartered in the UK, known for its international brands Twinings and Ovaltine. The company has a rich heritage and a forward-looking approach, operating manufacturing sites globally and creating brands that people love.
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