People Ops Specialist

Tens of thousands of businesses — from newly incorporated startups to public enterprises — rely on Firstbase to streamline compliance, finance, analytics, and every part of the back office. It is one platform to run your entire company.

Our goal is to make running a business feel like magic. We make it possible by owning the general ledger and unifying data across all business functions. Compliance tasks are flagged — and often resolved — automatically. Real-time business metrics are accurate, accessible, and easy to understand. And if you need to hire a new employee, send an invoice, or file taxes, you can do it from the same interface.

We’re bundling what’s never been bundled. We’re not building an incorporation tool. We’re not building an ERP. We’re not building an "AI accountant." We are creating a new category entirely: the Company OS.

We cherish the moments when noise fades and we move with clarity, confidence, and focus — doing the right thing at the right time. These moments are when our best work happens, and we strive to create more of them.

We value craftsmanship over busyness, clarity over complexity, and resilience above all — whether it takes hard work or patience. We aim high, avoid mediocrity, and speak with fearless transparency.

We believe in upward mobility and take pride in growing talent from within, always preferring to promote our own before looking externally.

At Firstbase, People are at the heart of everything we do. We’re building a culture that prioritizes trust, collaboration, and excellence—supporting our team through thoughtful processes, meaningful experiences, and a strong remote-first foundation. From hiring to engagement, we’re here to help every team member do their best work and grow with us.

Be at the forefront of building one of the most efficient and forward-thinking People Ops functions in tech — leading key initiatives across onboarding, automation, compliance, and culture to help scale a world-class remote team.

Your responsibilities will include:

• Define, implement, and document People Ops processes, ensuring they are scalable, efficient, and aligned with business goals.

• Identify opportunities for process improvement, owning initiatives that drive impact at scale.

• Own the Employee Onboarding Program from end to end, ensuring new hires have an exceptional experience from day one.

• Optimize and execute payroll with accuracy, validating variable data (benefits, expenses, promotions, salary raises, etc).

• Leverage the right tools and platforms to streamline People Ops efficiency and enhance the employee experience, with a focus on AI and automation.

• Harness metrics and analytics to guide strategies and assess the impact of HR initiatives.

• Be a guardian of internal policies, ensuring compliance and clarity across the organization.

• Ensure that all HR practices comply with local, state, and federal regulations, as well as company policies.

• Assist in the organization of team events such as all-hands meetings and company retreats.

• Act as a welcoming and responsive point of contact for employee inquiries.

We’re looking for someone who thrives in a fast-paced, high-impact environment. Here’s what you’ll need to succeed:

• Be based in LatAm (although the position is remote).

• At least 3-4 years of HR experience, preferably in tech and with global, remote teams.

• Proven experience defining and implementing HR processes — process-building skills are a must..

• Strong focus on efficiency, with knowledge of tools that optimize People Ops workflows

• Payroll experience and familiarity with international payroll processes.

• Excellent verbal and written communication skills in English, at all levels of an organization.

• Action-oriented, with a strong drive to build a transparent, scalable, and high-performing culture.

• Strong ability to analyze data, identify key trends, and convert insights into actionable strategies.

• Proven adaptability in thriving within a fast-paced, dynamic environment while effectively managing multiple priorities.

• Be familiar with HR Information Systems (HRIS) — experience with AI tools and automation to enhance People Ops processes is a big plus.

• Mediocrity is your enemy. You don’t stop until you get to "great." You’re relentless in pursuit of excellence.

• You speak your mind, challenge assumptions, and present ideas clearly — no fear of conflict. Proficiency in English is essential for effective communication across teams and with international stakeholders.

• Competitive Salary & Equity: We pay top-tier because you deserve it, plus equity so you can share in the success of the future we’re building together.

• Flexible Work Setup: We offer the freedom to work remotely, embracing diverse work styles, while NYC-based team members can opt for a hybrid setup, spending some days in the office to foster collaboration.

• 21 Days of PTO & Other Time Off Benefits: Take the opportunity to rest and recharge. No questions asked — it’s time to disconnect and come back stronger. Plus, you’ll receive 5 sick days, your birthday off, unlimited out-of-office days, and national holidays (US or Brazil).

• Build Your Ideal Work Setup: We provide a renewable stipend every two years to create your perfect home office. It’s about giving you the tools to do your best work.

• Comprehensive Health Benefits: Comprehensive health insurance reimbursement for US and international employees. No matter where you are, you’re covered.

• Learning & Development: We invest in your growth. Use your stipend to continue expanding your skills and advancing your career.

• Annual Anniversary Gift: Receive a special gift each year to celebrate your journey with Firstbase as a thank you for your dedication!

• Parental Leave: We stand by you during life's most important moments. You’re entitled to 4 weeks of paid Parental Leave, covering maternity, paternity, and adoption.

• Performance-Driven Annual Bonuses: Expect a bonus that reflects your hard work — usually about 10% of your OTE. From your second year, a 20% annual multiplier boosts this, rewarding your consistent performance.

• Vacation Bonus: After 3 years at Firstbase, you'll receive a generous vacation bonus to take that dream trip. It’s our way of saying "thanks" for your commitment — we’re here for the long haul, and we want you to enjoy the ride. 🌍✈️

Even if you don’t check every single box but you’re passionate about the role and want to help build something great, we still want to hear from you. We value diverse experiences and unique perspectives.
Want to work at Firstbase but don’t see an opening that fits your experience? Email us at [email protected] — we will often “create” a role around a great candidate.