People Operations Specialist

Posted 2 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Mid level
eCommerce • Food • Information Technology • Retail
Tech's answer to groceries 🥑 🥐🍎
The Role
Manage day-to-day people operations for employees across multiple European offices. Responsibilities include onboarding, performance review coordination in Workday, employee record maintenance, work permit administration, HR documentation, employee experience initiatives, people reporting, and process improvement. The role partners closely with People Business Partners and the wider People team to automate workflows, improve HR services, and support employee engagement, learning, and development.
Summary Generated by Built In
In a nutshell 

 

At Picnic, we're not just revolutionizing grocery delivery - we're also rethinking how we work together. As a People Operations Specialist based in Amsterdam, you'll help create a great employee experience for our 1,200 colleagues across Amsterdam, Paris, and Düsseldorf. Working closely with People Business Partners and the wider People team, you'll be the first point of contact for colleagues and keep our day-to-day HR operations running smoothly. From welcoming new hires to managing employee records and improving HR processes, you'll make sure our people have the support they need to thrive. You'll combine hands-on execution with a continuous improvement mindset, taking ownership, spotting opportunities to simplify and automate processes, and making a real impact on how we work.

 

Tricks of the trade
  • Process improvement & automation: Identify inefficiencies, challenge existing ways of working, and turn repetitive manual tasks into smarter, automated processes that scale with Picnic's growth.
  • Onboarding: Own and organize our monthly onboarding sessions, giving every new colleague a smooth, welcoming, and inspiring start at Picnic.
  • Performance management: Coordinate our feedback and performance review cycles through Workday, ensuring everything runs smoothly and colleagues are set up for meaningful conversations.
  • People administration: Keep our people operations running like clockwork by maintaining accurate employee records, managing work permits, and ensuring high-quality HR documentation.
  • Employee experience: Make important employee moments count, from celebrating milestones and anniversaries to supporting learning and development initiatives.
  • People insights & reporting: Turn people data into actionable insights by supporting reporting and initiatives around employee engagement, absence, training feedback, and other key People topics.
  • Cross-functional collaboration: Work closely with People Business Partners and the wider People team to solve challenges, improve processes, and deliver a great employee experience across the business.

Your superpowers
  • Master's degree, preferably in HR or a related field.
  • 2–4 years of experience in a similar role, with a strong focus on process improvement.
  • You're approachable and personable, and easily connect with colleagues across different teams, cultures, and backgrounds.
  • You're passionate about improving processes, leveraging automation, and finding smarter ways of working at scale.
  • You're flexible and adaptable, able to juggle competing priorities while staying focused and organized.
  • You have a proactive, hands-on mindset, take ownership of your work, and are eager to learn, improve, and grow together with the team.
  • You're confident working with Google Sheets and HR systems. Experience with Workday and AI tools is a big plus!
  • You're fluent in English, both written and spoken. Dutch is a plus.



Picnic perks

🥗Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚴🏼‍♂️Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

✍🏼 Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. 


Skills Required

  • Master's degree, preferably in HR or a related field
  • 2-4 years of experience in a similar role
  • Experience with process improvement
  • Strong interpersonal and communication skills
  • Ability to improve processes and leverage automation
  • Ability to manage competing priorities while remaining organized
  • Proactive, hands-on, adaptable, and ownership-oriented mindset
  • Confidence working with Google Sheets and HR systems
  • Fluency in written and spoken English
  • Experience with Workday and AI tools
  • Dutch language skills
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The Company
HQ: Amsterdam
4,979 Employees
Year Founded: 2015

What We Do

At Picnic, we’re revolutionizing the way people buy groceries. Our affordable and sustainable service is made possible by our passionate people, cutting-edge technology, efficient planning, and, of course, our fleet of iconic electric vehicles! It’s why our customer base is growing rapidly across the Netherlands, Germany, and France. One of the things that makes Picnic different is that we handle almost everything in-house: forecasting, developing our first automated warehouse and new electric Picnic vehicles, internal and customer-facing applications—the list goes on. It gives us more freedom when it comes to trying out new and innovative ideas, which is something we do a lot! We love to challenge ourselves and learn new things. Our teams have access to various meetups, language classes, ‘Lunch & Learn’ sessions, our very own Tech Academy, and tailored soft-skills training. Professional development is as important to us as the service we provide to our customers. As a diverse team made up of over 80 nationalities, there are always plenty of activities to get involved with, whether you’re into sports, board games, charitable causes, dancing (at our legendary Picnic festival), or licorice tasting—yes, even that! Our scale-up culture means you get to own your role and bring fresh ideas to the table. So, if you’re looking for an opportunity to make a real difference, get in touch—we’d love to hear from you.

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