People Operations Specialist

About Beem

Beem is a Pan-African tech startup based in Dar es Salaam, Tanzania but with a presence across more than 25 African markets. Our unique service provides enterprises the ability to reach customers across Africa using sms, ussd, airtime, chat and other channels through our products BeemAPIs, BeemEngage & BeemMoja. Our company has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. Read more about our story at www.beem.africa/about.

As a core member of our People & Operations team, you’ll work across our offices in Nairobi and Dar es Salaam, helping shape how we attract, onboard, and engage exceptional talent. You’ll lead and support high-impact HR initiatives, drive internal communications, and help build the systems that nurture a strong and inclusive culture.

Culture, Career Growth and Development / Life at Beem

At Beem, our most valuable resource is our people. We're serious about our work, but embrace fun and flexibility to get the job done. We believe that employee satisfaction starts with creating a supportive and inclusive environment where employees feel welcome no matter their personal or professional backgrounds. We’ve developed a unique culture of constant learning and are investing in developing our people. Through regular feedback on your performance and monthly reviews, you get an opportunity to discuss your challenges, aspirations, career goals and continuously keep growing in a fast-paced organization, thus building a rewarding long-term career.

1. Support end-to-end recruitment and staffing processes including job description development, candidate sourcing, screening, interviewing, and onboarding coordination.
   

2. Manage employee orientation and onboarding programs to ensure smooth integration and engagement of new hires.
   

3. Drive employee engagement initiatives and internal events that foster a positive workplace culture.
   

4. Oversee attendance tracking and resolve attendance-related issues using biometric systems and reporting tools.
   

5. Lead key HR projects, including but limited to, the development of the company-wide Employee Handbook and rollout of the Employee Value Proposition (EVP).
   

6. Provide general HR operational support, assisting with HR initiatives, process improvements, and maintaining accurate records and reports.
   

7. Oversee day-to-day office and facilities operations, including office supplies, equipment, workplace requirements, vendor coordination, maintenance, and ensuring the office environment is well-equipped, functional, and conducive to employee productivity.
   

This position is for you if you:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
  

• Proven experience in a senior HR role. And experience in the technology or telecommunications industry is an added advantage.
  

• Strong knowledge of HR principles, practices, and employment laws in Africa.
  

• Experience in talent acquisition, talent management, and performance management.
  

• Excellent verbal and written communication skills, with the ability to interact effectively with all levels of employees and management.
  

• Analytical mindset and the ability to identify HR-related challenges an​d propose effective solutions.
  

• Ability to thrive in a fast-paced and rapidly evolving industry.
  

• Experience working in diverse cultural environments
  

• Proactively engages with people from different backgrounds, encourages equal opportunity for all and participation from everyone, and ensures that diverse thoughts are freely shared and integrated.
  

• Ability to plan and organize projects and departmental deliverables. Ability to empower and develop people within the organization.