Finix offers everything SaaS companies need to build a world-class payments experience.
The Role
Own employee lifecycle processes, including onboarding and offboarding; answer benefits, policy, and workplace questions; manage HRIS and People Team systems; analyze people metrics; support compensation and calibration cycles; maintain internal documentation; respond to audits and employment verification requests; and develop AI tools to improve employee efficiency. The role partners cross-functionally and supports engagement, team building, and strategic People initiatives.
Summary Generated by Built In
About Finix
Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.
To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others
About the Role:
As the People Operations Partner, you’ll have a meaningful impact by supporting our Finixians to succeed in their roles by being the first point of contact for questions and coordinating critical people programs.
This role will report directly to the VP of People and Talent. You’ll collaborate closely with our Finance, Business Technology, Compliance, and Operations teams to support ongoing projects and deliver strategic people support.
This hybrid role entails working in the office 4 days per week in our San Francisco HQ.
What You’ll Be Doing:
- Own the employee lifecycle including Pre-boarding, On-boarding, and Off-boarding
- Be the go-to person to support our Finixians with any benefit, working norms, and policy questions.
- Create memorable moments for our Finixians, both in person and virtually, to drive Finixian engagement and team building.
- Own our HRIS (Paylocity) and People Team Tech Stack ( Workramp) to ensure accurate data around people changes and updates.
- Analyze and report monthly and quarterly People metrics and demographics to measure impact, identify trends, and provide valuable insights to the leadership team.
- Assist with the planning of Calibration reviews and Compensation cycles.
- Manage the People Team Confluence page
- Respond to audit, unemployment, and employment verification requests.
- Develop AI tooling to support our Finixians to be more impactful and efficient
About You:
- Someone who has done most of this. 2+ years of People Ops experience, preferably in a high-growth organization.
- Knowledgeable of the law. Well-versed in local, state, and federal employment laws and regulations.
- A fan of technology. You understand the need for tech to support scale and a human to guide the way. And excited about AI.
- One who sweats the small stuff. You know details matter and love tying up loose ends.
- Passionate about your craft. You take pride in your work and are eager to evolve. You may often find yourself geeking out on the latest tech solutions, reading People blogs, listening to podcasts, and dreaming about how to create an environment where high performers thrive.
- Excited about numbers and spreadsheets. You can whip up a pivot table, chart, or graph with ease to tell a story or share insights.
- A hustler who can get stuff done while faced with competing priorities.
- Discreet and can handle confidential information with grace and ease
Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Role: People Operations Partner
Level: IC3
Location: San Francisco, CA
Base Salary Range: $110,000/year - $140,000/year + Equity + Benefits
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.
Skills Required
- 2+ years of People Operations experience, preferably in a high-growth organization
- Knowledge of local, state, and federal employment laws and regulations
- Comfort with technology and interest in artificial intelligence
- Strong attention to detail and ability to close out tasks
- Ability to analyze numbers and spreadsheets, including creating pivot tables, charts, and graphs
- Ability to manage competing priorities and execute effectively
- Ability to handle confidential information discreetly
- Passion for People Operations and willingness to continuously develop expertise
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The Company
What We Do
Finix is on a mission to create the most accessible financial services ecosystem in history. To do so, we are building the global operating system for fintech, starting with payments. Since 2015, we’ve been busy creating a payments management solution specifically for SaaS platforms—from startups to publicly traded companies—that want to earn more revenue, reduce churn, and delight customers. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—all in the same place. Finix offers everything SaaS companies need to build a world-class payments solution.
Why Work With Us
Our diverse team of fintech professionals is dedicated to building accessible payments tools that democratize financial access. From employee development to customer success, we believe in the campsite rule—“leave it better than you found it”—ensuring every client and Finixian is better after working with us.
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