Working at CreateFuture
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.
We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
Our UK Benefits
- 35 days leave (including bank holidays).
- Private medical insurance.
- Enhanced parental and adoption leave.
- Financial coaching + 5% pension match.
- 40 hours of paid learning and development.
View our full list of UK benefits.
CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.
Join us on our journey. Let’s create tomorrow, together, today.
As we expand into new global markets and target our 2028 strategic goals, we are transforming our People Function from operational support to a strategic enabler.
The People Operations Lead will build the engine that powers this growth and will lead and develop the team that delivers it. You will solve the people data gap that currently exists, turning our data into stories that create insights and drive business decisions. You will own our People Tech, using it to drive our team and business forward, and be critical in implementing AI strategies across the people team.
What you’ll be doing:
- Take ownership of our HRIS and people systems, including rigorous data hygiene and building dashboards that tell us why things are happening (e.g., attrition trends, DE&I metrics, performance analysis)
- Lead, mentor and manage a small team, providing daily guidance, setting goals and enabling career development and opportunities
- Creation of the global playbooks for how people work flows through the business and reduction of administrative time within the Partnering team through the use of AI and automation
- We are expanding into new locations and need a seamless global operation, with a detailed operational setup for new entities. This includes payroll coordination, compliance, and ensuring our "remote-first" processes work across different time zones.
- To grow the team, we want to be at the forefront of AI-enabled workflows. You will identify repetitive tasks and use automation wherever possible to save time and effort, whether it’s using AI for first-line query responses or automating contract generation.
We’d love to talk to you if you:
- You have experience working for a tech company or consultancy that has scaled and understand what "good" looks like, but you are happy to build it from scratch.
- You are comfortable with Excel/Sheets and data visualisation. You don't just export CSVs; you find the narrative in the numbers.
- You have implemented or optimised HRIS platforms (e.g., HiBob, Lattice, Background Checks, LMS) and aren't afraid of integrations or new tools.
- You can look at a messy email thread and turn it into a streamlined workflow.
- You want to grow and develop and are ready to lead and mentor a small team
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring processWe try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
- Call with our Talent Acquisition Team
- Role specific capability interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFutureWe believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!
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What We Do
CreateFuture was built to take action. With our 500-strong team of software engineering, strategy and design experts, across Edinburgh, Leeds, London and Manchester, we’re determined to get you exactly what you need.
As with our past clients, we get to the root of your challenge and do everything it takes to create positive solutions by building digital products and services that solve problems.
With years of experience helping catalyse major organisations into action, our rapid growth has been driven by people who seek to understand before they solve. We care about our craft. We challenge each other by asking, “Why not?”. And we’re proud to collaborate and partner with the likes of PayPal, adidas, FanDuel, Money Saving Expert, Penguin Random House, Yorkshire Building Society and more.
With CreateFuture, our people are at the forefront of every outcome and we know that a strong team dynamic is critical to success, so we’ll be there for you every step of the way. We draw on their unique skills for problem-solving – and helping your teams unleash their potential too. Put simply, we want to be an organisation that people want to work for and want to work with.
You don’t need to have all the answers. Share your problem and we’ll go from there. Let’s create something incredible, together, today.
