People Operations Generalist

Posted 2 Days Ago
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Grand Rapids, MI, USA
In-Office
Junior
Food • Retail • Agriculture • Manufacturing
The Role
Supports HR operations in a manufacturing environment by advising leaders and employees, ensuring employment-law and policy compliance, handling employee relations, disciplinary matters, investigations, performance management, safety, training, and talent programs. Drives continuous improvement in HR processes, implements HR initiatives, protects confidential information, and provides hands-on support in production areas. Partners with plant safety, HR teams, and organizational leaders.
Summary Generated by Built In

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties:

  • Discovers continuous improvement opportunities and takes the initiative to drive incremental changes in HR processes and systems. Acts as a change agent.
  • Ensures employees at all levels are treated fairly in compliance with company, state and federal policies, regulations, and laws.
  • Partners with leaders and HR management regarding compliance with all applicable state and federal employment regulations, Human Resources policies, and best practices.
  • Supports leaders to achieve business unit and department goals. 
  • Partners with other members of the HR Team and Centers of Excellence teams as needed. 
  • Project team member and implementor for HR initiatives.
  • Spends significant time in the production areas offering hands-on support.
  • Partners with plant safety team to enforce safe policy and procedures.
  • Executes human resource programs including but not limited to disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations.
  • Performs other duties as assigned.

Education/Experience/Skills/Qualifications:

  • Bachelor’s degree in human resources, Business Administration, or related field experience required.
  • At least one year of human resources and employee relations experience is preferred.
  • Experience in a union environment is strongly preferred.
  • Previous manufacturing HR experience preferred.
  • Experience handling highly confidential and sensitive information.
  • Ability to interact with all levels of employees and be perceived as an approachable and knowledgeable resource.
  • Bi-lingual preferred.
  • Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
  • SHRM-CP or PHR certification preferred.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.

Skills Required

  • Bachelor's degree in human resources, Business Administration, or a related field
  • At least one year of human resources and employee relations experience
  • Experience in a union environment
  • Previous manufacturing HR experience
  • Experience handling highly confidential and sensitive information
  • Ability to interact with employees at all levels as an approachable and knowledgeable resource
  • Bilingual communication skills
  • Knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • SHRM-CP or PHR certification
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The Company
2,000 Employees
Year Founded: 1923

What We Do

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer specializing in frozen, refrigerated, and shelf-stable food products. They partner with world-renowned food brands, retailers, and food service providers to produce a diverse range of items, including breakfast staples, snacks, confectionery, and frozen meals, utilizing over two million square feet of manufacturing space across eight facilities in the U.S. and Canada.

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