The People Operations Coordinator at Envera Health serves as an integral member of the People & Culture team. This position plays a pivotal role in supporting the daily operations of the People & Culture department and ensuring the smooth execution of workflows and processes. This position is responsible for a variety of administrative and clerical tasks that contribute to the efficiency and effectiveness of our services across the organization in support of our people and teams.
The People Operations Coordinator serves as the first point of contact for employee questions requiring a wide breadth of knowledge, a strong customer service orientation, and the ability to handle confidential information with discretion. This role collaborates with team members to support a wide range of department needs and programs. The ideal candidate will have strong organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Provide administrative support to the People & Culture department across various functional areas
- Respond to employee inquiries regarding HR policies, procedures, and benefits, etc.
- Serve as the “people ambassador” and “voice” of the organization, actively engaging and cultivating relationships with all internal stakeholders
- Maintain and update employee files and HRIS databases, ensuring data accuracy
- Handle sensitive and confidential information with professionalism and discretion
- Perform regular audits of employee records and assist with compliance tracking
- Gather and analyze data and create reporting, as needed
- Coordinate interviews and communicate with candidates throughout the process
- Assist with priming & onboarding new employees, including preparing documentation and facilitating orientation
- Assist with posting via the Company’s intranet platform to inspire a sense of community
- Send out company-wide announcements & maintain the company announcement alert website as well as associated maintenance
- Assist in the planning and execution of company-wide events and activities
- Assist and/or lead additional projects as necessary
Required Qualifications:
- High school diploma or GED required
- Minimum of 1–2 years of administrative and/or customer service experience
- Proficient with various software applications programs, including Microsoft Outlook, Word, Excel, and other applications in the Office Suite
- Strong organizational skills and the ability to prioritize multiple tasks
- Excellent verbal and written communication skills
- High attention to detail and accuracy
- A commitment to helping others
- A comfortable sense of urgency
- Customer-focused mindset with a positive and helpful attitude
Preferred Qualifications:
- Associate’s or Bachelor’s degree in human resources, Business Administration, or a related field preferred
- Experience working in a Human Resources/People & Culture Department
- Familiarity with Federal and State Regulations and Compliance
About Us:
Envera Health is an engagement services partner committed to making healthcare better. Through our people, managed services, data and technology, Envera delivers an ecosystem of connectivity to strengthen health systems, drive growth, and deliver better, more connected and coordinated care. Our complete continuum of customized solutions support today’s consumer demands by engaging and retaining patients to build relationships that last. Our people are authentic, courageous, innovative, principled, empathetic and entrepreneurial.
Our Values:
Truth, Collaboration, Joy, Humanity, Performance, Accountability
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job:
- Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear
- Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally)
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What We Do
As an engagement services partner, Envera Health is committed to advancing consumer-driven care and making healthcare better. Through our advanced engagement (call) center and unique CRM-enabled full consumer view, we create a unified front door for your health system that extends across marketing, access and care coordination, to deliver a one-touch experience for your consumers. We offer a complete continuum of managed services and hands-on solutions – each custom tailored to meet our clients where they need us most
