People Operations Business Partner

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Operations (Pops) team is at the heart of Grab's mission to revolutionise transportation and financial inclusion in Southeast Asia. We are dedicated to finding, nurturing, and retaining the remarkable talent that drives our success and innovation.

Get to Know the Role 

The People Operations Business Partner (Pops BP) plays a strategic role in aligning business objectives with partners and employees in designated departments. You will provide people expertise and counsel to management, covering a full range of HR disciplines including organisational effectiveness, employee relations, performance management, career development, compensation, and workforce planning. Reporting directly to the Country Head of People Operations, this is an individual contributor role based on-site in Singapore.

The Critical Tasks You Will Perform

Manage Employee Relations & Labour Law Compliance

• You will serve as the HR subject matter expert to ensure HR practice compliance with laws and policies, liaising with government agencies as needed.
• You will research, recommend, and execute policy changes in connection with labour relations to support business needs, while managing business impact and labour relations risks.
• You will educate employees and managers on legal guidelines, investigate violations, and interpret policies to address queries.

Strategic Business Partnering:

• You will connect challenges to People solutions, swiftly addressing risks and opportunities with strategic insight.
• You will offer thought leadership to influence business decisions and align people programmes with organisational values.
• You will support managers in performance management, rewards, retention, and talent development.
• You will engage external agencies to resolve disputes and ensure legal compliance.
• You will promote inclusion, teamwork, and high performance.

Technology and AI Leadership:

• You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist
• You will lead AI-driven HR programs to enhance efficiency and employee experience.
• You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
• You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.

Workforce Planning and Data Analytics:

• You will guide workforce planning, align resources with goals, and address skill gaps through training.
• You will oversee talent deployment and anticipate future needs.
• You will leverage HR analytics to assess trends, organisational health, and demonstrate People metrics' value.

What Essential Skills You Will Need

• Embody the principles of Heart, Hunger, Honour, and Humility that define a Grabber.
• 10 or more years of experience, with at least 6 years in human resource business partnering in industries such as high-tech e-commerce, FinTech, hyper-growth companies.
• Strong expertise in Employee Relations (ER) and Industrial Relations (IR), including dispute resolution, grievance handling, and engaging with regulatory bodies/agencies
• Knowledge of employment laws and regulations in the markets we operate in, ensuring compliance and proactive risk management.
• Proficiency in using HRIS systems, Power BI, GSuite applications, and generative AI tools to drive efficiency and data-driven decision-making.
• Fluency and knowledge of the cultural landscape in Southeast Asia/Asian markets are advantageous for navigating diverse workforce dynamics.
• Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.