People & Operations Associate

🍊Our mission 

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

We're looking for a People & Operations Associate to support our People Partners in delivering exceptional experiences for all our employees. This role would suit someone who is early in their people operations career, with 1-2 years of experience in People, HR or Operations functions. You'll support the operational backbone of our people team, ensuring smooth day-to-day processes across onboarding, contractor management, and HR administration. You'll be highly organised, detail-oriented, and enjoy working in a fast-paced environment where you can make a real impact.
This role is based in our London office, with an expectation that you’d be with the team in-person 3 days a week.

• You have up to 2 years of experience which could come from a people, HR, or operations support role; we are also open to this being your first role

• You have strong organisational skills and exceptional attention to detail

• You are comfortable managing multiple workstreams and priorities simultaneously

• You have excellent communication skills, both written and verbal

• Experience with HR systems and tools is beneficial but not essential, you should definitely be eager to learn new platforms

• You are proactive and take ownership of your work, following through on tasks without needing to be chased

• You have high agency and a bias for action

• You highly respect confidentiality and the integrity of information

• You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed

Our People and Operations team is small, so you will be essential in ensuring our people operations run smoothly. Below are the key responsibilities you would be expected to own when you join.

Onboarding and Offboarding

• Coordinate end-to-end onboarding processes for new joiners, including scheduling, communications and system access

• Maintain accurate employee records and documentation, ensuring compliance with regulatory requirements

• Administer, track and manage important employee documentation such as licenses, visas, and certifications

Contractor Management

• Manage contractor agreements, documentation, and tracking systems

• Coordinate contractor onboarding including system access, background checks, and certifications

• Ensure all contractor compliance requirements are met and maintained

HR Administration and Systems

• Provide day-to-day HR administrative support across the UK, US and EU

• Manage our HRIS and benefits platforms, ensuring accurate data and smooth processes

• Work closely with our PEO and EOR partners externally and key stakeholders including our legal and finance teams internally to deliver on people processes

• Respond to queries from across the business when required, supporting People Partners in doing so

Employee Engagement Support

• Support our people partners with the administration and delivery of employee surveys and review processes

• Support internal communications and engagement initiatives

• Assist with All Hands meetings and other company-wide events as and when required

We believe in rewarding the people who are building the future of clinical research.

Financial & Growth:

• Competitive salary plus meaningful equity - you'll own a piece of what we're building

• £1,000 annual Learning & Development budget for courses, certifications, and conferences

• 39 days annual leave (30 days PTO + 8 bank holidays + 1 James Lind Day)

Health & Wellbeing:

• £60 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership.

• Access to gym and retail discounts through Happl

Culture & Connection:

• Monthly lunch vouchers for remote team members

• Regular company events and team gatherings (both virtual and in-person)

• Charity partnerships and volunteering opportunities with Forward Trust

• Work with a team that's genuinely changing healthcare for the better

We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect:

Test Gorilla a 20 minute critical thinking and problem solving test

Introduction with Sarah, one of our Talent Partners (20 mins)
Get to know each other, discuss the role, and answer any questions about Lindus

Second round interview with Evie and Lauren our People Partners (30 mins)
Deep dive into your experience and how you'd approach key challenges

Functional interview with Gaby, our VP People and Operations and one of our People Partners (45 mins)
Deep dive into your experience and how you'd approach key challenges

Values interview with Michael, one of our co-founders and one other member of the wider team (30 mins)
A chance to get to know each other and explore how our values align

We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.
We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status