Wakam is a B2B2C digital insurer, creating white-label and embedded insurance solutions for 80+ partners across Europe. With operations in 32 countries and over €900 million in revenue (2023), we are pioneering a transparent, tech-driven, and mission-led approach to insurance.
At Wakam, we're not just transforming the insurance industry — we’re also redefining what it means to be a People team. We blend strategic HR partnership with hands-on support, AI-powered processes, and a deep commitment to empowering our teams to thrive.
🚀 About the TeamJoin Wakam’s People & Communication Office—a tight-knit team of HRBPs, People Ops, L&D, Employee Relations, and Talent experts. We blend strategic partnership with hands-on delivery, use AI-powered processes, and obsess over a seamless employee experience from offer to offboarding. You’ll report to the Head of People Experience & Operations and work closely with HRBPs, Legal, Finance, and our external payroll provider.
🎯 Your MissionOwn the end-to-end personnel administration & payroll lifecycle while elevating the employee experience.
You will:
- Serve as the primary point of contact for day-to-day HR requests from employees.
- Run the administrative journey: offer validation, contract & amendments, probation tracking, fixed-term management, transfers/promotions, medicals.
- Own the payroll calendar: collect variables, control payslips, coordinate with the provider, ensure compliant end-of-contract docs.
- Safeguard social protection (health & life insurance) from enrolment to termination.
- Manage apprentices & interns (agreements, school/OPCO liaison).
- Administer absences & time in the HRIS and ensure data reliability.
- Produce regulatory & internal reports (BDESE, pay equity index, DARES, audits).
- Act as the bridge with Finance (transfers, contributions) and drive process improvements across tools and workflows.
- Lead onboarding operations (planning, group sessions) and continually enhance our employee experience.
At Wakam, AI and automation help us streamline workflows, reduce repetitive tasks, and enrich decision-making. You’ll be encouraged to leverage these tools —no need to be a tech expert; curiosity and learning mindset matter most.
🧠 What You Bring- 10+ years’ experience in personnel administration within agile, fast-paced environments.
- Strong command of payroll compliance and french labour law best practices.
- Solid HRIS skills (experience with Lucca is a plus).
- Fluent French and English.
- Natural ability to capture information and proactively anticipate impacts on personnel administrative management.
- Service-oriented and detail-obsessed, with impeccable follow-through.
- Structured and rigorous, yet adaptable and pragmatic.
- A clear communicator who builds trust with employees, managers, and partners.
- Process-minded, continuous improver, comfortable challenging the status quo.
- Curious about AI/automation and eager to upskill.
- Based in Paris (2e) with a hybrid rhythm (2–3 remote days/week).
At Wakam, AI and automation are transforming the insurance experience. We’re looking for curious, open-minded teammates who are ready to adopt AI tools to:
- Streamline day-to-day workflows
- Automate repetitive tasks
- Enrich data analysis and decision-making
You don’t need to be a technical expert—what matters most is your adaptability and eagerness to learn. Our team will support your upskilling so you can help build the transparent, high-impact insurance of tomorrow.
🌟 Why Join Wakam?- End-to-end ownership of the People Ops backbone—make your mark on how Wakam runs.
- A mission-driven company where transparency tech, and impact guide decisions.
- A collaborative HR squad that shares expertise and celebrates wins together.
- AI-enabled HR: practical tools, real support, and space to innovate.
- Flexibility & autonomy in a role that directly shapes employee experience.
If you’re ready to combine operational excellence with modern, AI-assisted HR, we’d love to meet you.
🏆 Hiring Process- Interview with our Talent Acquisition Partner
- Interview with our People Generalist
- Interview with our Head of People Experience & Operations
- Interview with Aurélien our VP People & Communication
Welcome at Wakam!
AI-Assisted Interview Process Policy | Notion
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What We Do
Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 150 distribution partners and over 8 million policyholders. With a foothold in 32 countries and a 2021 turnover of €455 million, the majority of which was generated outside France, Wakam is the European leader in digital and embedded insurance. The company has been growing rapidly for more than seven years. Led by Olivier Jaillon, Wakam is a Mission-driven company since 2021, its corporate purpose is "enabling transparent and impactful insurance". We have a strong corporate culture built around 11 cultural markers that promote collaboration, curiosity, learning, open-mindedness and innovation
