About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog.
About the Role:
As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle.
You Will:
- Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs
- Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end.
- Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow.
- Manage relationships with our swag vendors end to end, from procurement through ongoing partnership.
- Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation
- Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving.
You Have:
- 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function.
- Bachelor's degree or equivalent professional experience.
- A track record managing concurrent programs with distinct audiences and competing timelines while proactively clearing blockers.
- Experience owning programs end to end, from planning and stakeholder alignment through delivery and measurement, where the solution may not be fully defined.
- Strong written, visual, and verbal communication skills, with the ability to turn requirements into clear documentation, compelling content, and regular stakeholder updates.
- Experience with vendor management, including procurement and contracting
- Comfort using data to measure program effectiveness and inform improvement.
- Experience using AI to enhance your workflow
Bonus Points
- Experience with survey platforms (e.g., Peakon/Workday), ServiceNow content management, or learning/mentorship systems.
- Experience delivering hybrid and in-person employee experiences at scale.
- You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job ID: TW267
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Skills Required
- 4+ years in program management, employee engagement, communications, L&D, or related people/HR function.
- Bachelor's degree or equivalent professional experience.
- Track record managing concurrent programs with distinct audiences and competing timelines while proactively clearing blockers.
- Experience owning programs end to end, from planning and stakeholder alignment through delivery and measurement.
- Strong written, visual, and verbal communication skills, with ability to turn requirements into clear documentation and stakeholder updates.
- Experience with vendor management, including procurement and contracting.
- Comfort using data to measure program effectiveness and inform improvement.
- Experience using AI to enhance your workflow.
- Experience with survey platforms (e.g., Peakon/Workday), ServiceNow content management, or learning/mentorship systems.
- Experience delivering hybrid and in-person employee experiences at scale.
- Familiarity or genuine interest in Twitch, gaming, or live entertainment.
Twitch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twitch and has not been reviewed or approved by Twitch.
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Healthcare Strength — Employees access Amazon’s comprehensive medical, dental, vision, disability, life insurance, and mental‑health resources, with Twitch‑specific wellness support layered in. Official materials emphasize a competitive suite of health programs that start on day one for eligible roles.
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Leave & Time Off Breadth — Remote‑friendly norms include company holidays and global no‑meeting days, and policies commonly describe flexible or unlimited PTO. Paid parental leave is highlighted alongside other leave programs across the benefits overview.
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Equity Value & Accessibility — Equity is a standard part of total rewards for many roles, with Amazon RSUs frequently referenced alongside base pay and bonus. Career materials and postings consistently note equity eligibility as part of the package.
Twitch Insights
What We Do
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and a lot more. It’s a place where millions of people come together live every day to chat, interact, and make their own entertainment together.
Why Work With Us
We’re all about community, inside and out. Working here, you’ll find your coworkers are eager to team up, collaborate, and smash (or elegantly solve) problems together. We speak our own language (don’t worry, you’ll learn it), we have a club for everything, and we host an annual IRL party, TwitchCon, for our community of fans and creators.
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