People Development Lead, London

CF have a unique opportunity for a people professional to join our People Team and make a tangible difference to our organisation as our People Development Lead.

Reporting to the Chief People Officer, you will manage the company’s performance, learning and development agenda. With a varied and interesting workload, we see this as a really exciting opportunity to make an impact and ensure we best support our colleagues in living our Values – Be Connected, Uphold Standards, Inspire Change and Shape the Future.

About us

Carnall Farrar (CF) is a growing management consultancy which works across all aspects of the healthcare sector from supporting the NHS to serving major life science companies. We are passionate about, and experts in, healthcare. Founded in 2013 we have grown over the past 11 years to a core staff of around 70 across consulting, data science and corporate functions. We have a strong reputation in the healthcare sector and are highly regarded both internally and externally for the level of support and development we give our people. As a professional services business, CF has three primary assets - its people, its knowledge and its data and associated products. The CF People Team are consequently central to the success of the business.

Our growth ambitions are significant - we have diversified over the past seven years, and in the future, this is likely to see us establish additional UK bases, as well as considering how we have a more international face. These developments will have significant implications for how we work and the skills we need.

Responsibilities and duties

• Establishing and managing performance management systems and processes that align individual goals with organizational objectives
• Supporting Leaders with career development processes, including coaching support, goal setting, 360 feedback, skill gap and development plans
• Providing coaching and support to managers in addressing people and team challenges, performance issues and driving improvements
• Owns and has responsibility for development of career pathways and competency frameworks across the business
• You will have autonomy over building out value-adding learning products and experiences to delight our team and enable them to be their best
• You will use a design and product mindset to create user-friendly, simple, and efficient people processes that empower (and not encumber) employees and improve performance, compensation, onboarding, leadership development, and other employee experience touch points
• Managing our secondment programme to create exciting and interesting opportunities for our team to gain first hand industry experience
• You will drive insight from our learning data rather than "just produce reports" and make this accessible, meaningful and easy to engage with
• You will view your work through a DEI lens, making sure your work is inclusive and accessible for a team of brilliant people from all walks of life
• Identifying learning and development needs through learning analyses for different cohorts across the organisation, creating and managing development pathways that respond to skills and knowledge gaps and support our values
• Evaluating the effectiveness of the internal and external development programmes, including analysing and actioning feedback, making recommendations, ensuring facilitator readiness with clear learning objectives and providing ROI analysis aligned against defined L&D goals
• Managing our internal development programme, including the scheduling of sessions, attendance management, feedback management and ensuring relevancy as we grow and evolve
• Managing the external development programme, including our mission to support the majority of our colleagues on the Chartered Management Consultant Award pathway and the associated relationship with the MCA/CMI, utilising Apprenticeships and further developing our Data Innovation Team
• Managing the annual accreditation process of our internal learning programme through external accreditation providers for example ChMC, CIMA & RSS
• Assisting on budget management for L&D, including managing the apprenticeship levy, contributing to wider People Team budget formation and tracking YTD spending
  

Qualifications and Experience

We're not necessarily looking for someone CIPD qualified or with a certain level of education, but we are looking for a collaborative, innovative and friendly Learning professional who enjoys rolling up their sleeves and jumping into the thick of the action; someone who is tech savvy, results oriented and loves delivering work to the highest standards.

Flexible working

We operate a hybrid-working policy; corporate team members need to be physically together for a minimum of 4 days a week between core office hours of 10am-4pm. Travel to other CF offices in the UK may be required as and when established.
In addition, for up to four weeks a year each member of staff can work entirely virtually.

Our commitment to Diversity and Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.

• Holiday entitlement: 25 days/year for staff and 30 days/ year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
• Enhanced family leave policies: additional pay for parents who have a baby or adopt
• Access to an interest free loan of up to £10,000
• Access to an interest-free season ticket loan, repayable by 12 monthly instalments
•  Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
•  Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
•  An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
•  Seasonal flu jabs: provided by Boots annually
•  Eye care tests: vouchers and discounts at Vision Express
•  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
• Membership to the Health Service Journal (HSJ)