People & Culture Generalist

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The People & Culture (Human Resources) Generalist plays a key role in supporting our people throughout the employee lifecycle as well as bringing new talent into the organization.  From recruiting and onboarding, to payroll and benefits, and employee relations, this role is hands-on, people focused, and an integral part of the People team.  Our fast-paced and fun environment needs someone who thrives on juggling multiple priorities, builds trust quickly, and leans into our values (identify values)

What you will do:

• Partner with HR Leadership on all HR-related matters, acting as a trusted resource across the company.
• Support and champion the eko “people first” culture
• Assist with hourly payroll processing in Justworks, ensuring accuracy in timekeeping, overtime, and deductions.
• Support the recruitment process: posting roles, sourcing candidates, screening applicants, and coordinating interviews.
• Manage onboarding and offboarding procedures to ensure smooth, professional transitions.
• Administer benefits and leave programs, helping employees navigate their options with clarity and care.
• Maintain hourly employee records in HRIS and keep data accurate, timely, and compliant.
• Support performance review cycles and training initiatives.
• Provide guidance on employee relations issues, escalating as needed to HR leadership.
• Partner with leaders to implement engagement initiatives, recognition programs, and culture-building activities.
• Stay current on employment law and compliance requirements.
• Be involved with special projects and process improvements.
• Be on call for the specified days worked for complex People issues that arrive during the night shifts. 

Our ideal candidate will have:

• Minimum three (3) years of Human Resources experience, preferably in a generalist role, including supporting the recruitment process
• Solid understanding of HR practices, payroll, and employment law
• Experience processing payroll and / or supporting an hourly workforce
• Proficiency with HR platforms (Bamboo HR, JustWorks, or similar)
• Experienced and adept at resolving employee relations matters
• Strong problem-solving, communication, and interpersonal skills
• Ability to prioritize in a fast-paced environment, while maintaining accuracy and confidentiality 
• A collaborative and approachable style that reflects the eko values
• Comfortable taking direction and adapting quickly
• Experience in a fast-growth or startup environment
• This is an on-site at the eko Capture Factory in Northwest Arkansas

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to circulate through the warehouse and have a presence on the floor
• Ability to bend, stoop, kneel, crouch, and reach regularly.
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise.

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from moderate to loud
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)
• Monday -Thursday, hours 11:00 - 21:00 (Supports Weekday Shifts)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to support the talent function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Mental Health and Wellness Resources
• Life and Disability Insurance
• Daily Lunch
• 12 Paid Holidays 
• Flexible PTO

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position is classified as exempt and complies with the Fair Labor Standards Act (FLSA) and applicable state law.

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.