Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Team
The People & Culture team is dedicated to creating a fulfilling and inspiring workplace for everyone who delivers the Stitch Fix client experience—from warehouse associates to technical and merchandising teams. We foster a collaborative, problem-solving environment and are seeking leaders who are thoughtful, driven, and motivated by impact.
About the Role
We’re seeking a People & Culture (P&C) Business Partner to join our team in Plainfield, IN. This is a highly collaborative, site-based role requiring 4+ days per week on-site with our Operations team.
While the role is strategic, success depends on strong day-to-day connection to site operations, workforce dynamics, and frontline leadership. You’ll play a key role in shaping a high-performing, engaged workforce by aligning people strategies with business needs. Reporting to the Business Partner Manager, you’ll partner closely with leaders across Operations, Recruiting, Talent Development, and Total Rewards to drive initiatives that support organizational effectiveness, employee experience, and business performance.
You're excited about this opportunity because you will…Strategic Partnership & Coaching- Partner with site and cross-functional leaders to align people strategies with business goals
- Coach leaders on performance management, employee relations, and development practices
- Serve as a trusted advisor and primary point of contact for employee guidance and support
- Lead thorough, impartial investigations and resolve complex employee relations issues
- Ensure compliance with HR policies, employment laws (e.g., FMLA, LOA), and company standards
- Manage documentation audits, employee records, and unemployment claims
- Support onboarding, orientation, and employee lifecycle processes
- Administer HRIS transactions (e.g., org changes, terminations) and manage P&C systems
- Oversee rehire eligibility processes and maintain accurate records
- Manage the P&C inbox, ensuring timely responses and issue resolution
- Analyze people metrics (engagement, turnover, performance) to inform decisions
- Evaluate and improve HR programs, policies, and processes using data insights
- Partner cross-functionally on process improvements and special projects
- Develop and implement training programs to enhance workforce capability and performance
- Support leaders and employees through development and growth initiatives
Experience:
- 3+ years of progressive HR experience
- 2+ years handling complex employee relations and leading investigations end-to-end
- Experience supporting both exempt and non-exempt populations (warehouse, retail, or fulfillment preferred)
Expertise:
- Strong knowledge of HR practices, policies, and employment law (FMLA, LOA, etc.)
- Experience using HR systems and data to drive insights and decisions
Skills & Mindset:
- Strong communicator with the ability to influence and build trust
- Sound judgment with a high level of discretion and integrity
- Curious, resourceful, and comfortable navigating ambiguity
- Ability to analyze situations objectively and make data-informed decisions
Values Alignment:
- Demonstrates partnership, integrity, innovation, authenticity, and accountability
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].
You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness
Skills Required
- 3 years of Human Resources experience with progressive career development
- At least 2 years experience resolving complex employee relations issues
- Experience in HR Coordinator or Generalist positions supporting exempt and non-exempt workforce
- In-depth knowledge of HR policies and laws, including FMLA and Leave of Absences
- Strong foundation in HR principles, practices, and legal compliance
What We Do
Stitch Fix is the personal style service for men and women that evolves with your tastes, needs and lifestyle.It’s our mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. The Stitch Fix experience is not merely curated—it’s truly personalized. We’re here to help our clients save time, look great and evolve their personal style over time.
