People Coordinator

What You’ll Do:

• Kick off the employee journey by owning the pre-onboarding experience for new team members, helping everyone feel like they belong and are set up for success from the very beginning. 
• Administer the details of offboarding, helping alumni exit gracefully when their time at Loop has come to an end. 
• Manage employee information and process employee changes, keeping our information updated, accurate, reportable, and tracked for history. 
• Serve as the go-to for all employee questions, feedback, and challenges, providing exceptional service and support. 
• Gather qualitative information from team members through stay or exit interviews, share feedback to improve the Loop experience, and determine ways to scale these processes. 
• Support managers as they navigate performance challenges. 
• Assist the Recruiting and Employee Experience teams as needed on day-to-day work, ad-hoc requests, or projects. 
• Scale the People function, ensuring our systems, processes, and documentation are updated and accurate, and we are working effectively.
• Elevate the People team culture at Loop by championing our core values, holding yourself accountable for expected results and behaviors, and making those around you better.

Your Experience:

• Around 1-2 years of experience working in an HR role. 
• At least 1 year utilizing Rippling to implement system enhancements, resolve system-related issues, answer employee questions about the system, create reporting, and own day-to-day upkeep, maintaining a high degree of diligence and ownership. This is a hard requirement for this role, no exceptions.
• Your coworkers have described you as more organized and detailed than others - even the smallest of details don’t pass by you. 
• Can share a few examples of how you’ve created exceptional partnerships with stakeholders you’ve supported across your organization. 
• You consider yourself a Google Sheets pro and you’re excited about growing your spreadsheet skills and knowledge. 
• Communication is your superpower - you should impress others with your style, thoroughness, and frequency of communication through email, call, video, chat, you name it! 
• Have been accountable for confidential and sensitive information, and handled it with discretion. 
• You care deeply about the quality of your work and others notice too. 
• Made your role better than you found it by proactively creating and continuously improving expectations, processes, and documentation. 
• Proven experience picking up new tools quickly and becoming a self-sufficient power user.
• We use Rippling, Notion, Google Sheets, Lattice and CultureAmp, but understand there are many tools in the marketplace. 
• You are self-motivated! It’s ok if you do not know something right away, but you are committed to finding the answer, leveraging any resource you can.