Senior People Generalist (HR)

THE PERKS

• Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
• Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
• Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
• Fitness reimbursement, commuter benefits, and tuition assistance.
• Great work life benefits- Paid time off, sick time, and 12 paid holidays.
• Hybrid Schedule: This role is hybrid working Tuesday and Wednesday’s in the office, remote 3 days a week.

WHAT YOU CAN LOOK FORWARD TO:

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Benefits Administration & Management
• Lead the administration of employee benefits programs including medical, dental, vision, retirement, leave programs, and wellness initiatives.
• Serve as the primary point of contact for employee benefits questions, eligibility, and enrollment.
• Partner with benefits brokers and vendors to manage plan administration and resolve employee issues.
• Lead the planning and execution of annual open enrollment, including employee communications and education.
• Ensure compliance with applicable benefits regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA) and related reporting requirements.
• Identify opportunities to enhance benefits programs and develop communications that increase employee awareness and engagement.
• Identify and implement improvements to benefits processes, systems, and workflows to enhance efficiency and employee experience.
 
Performance Management
• Partner in the administration and continuous improvement of the company’s performance management processes, including interim and annual reviews, and initiatives that strengthen feedback practices and goal setting.
• Provide guidance to managers and employees on performance management tools, timelines, and expectations.
• Coordinate performance review cycles, including communications, reminders, and system updates.
• Develop and maintain resources and tools that support effective performance conversations and employee development.
• Support training and education for managers on performance management best practices and feedback techniques.
 
Learning & Development
• Partner in the development and implementation of blended learning programs (e.g., live training, e-learning, coaching, and peer learning) using modern tools and platforms.
• Develop and maintain learning pathways and self-service resources aligned with roles, competencies, and career development goals.
• Partner with managers to identify employee development needs and support individual growth and career progression.
• Support programs and resources that strengthen manager capability in areas such as feedback, coaching, and team development.
• Maintain learning tools, resources, and documentation that enable scalable and accessible development opportunities across the organization.
 
People Operations
• Oversee core People Operations processes including onboarding, offboarding, HRIS administration, and employee lifecycle management, and provide support for employee inquiries related to HR programs, processes, and policies.
• Manage day-to-day HR administration including employee documentation, personnel files, audits, and record retention in compliance with legal and internal requirements.
• Maintain and optimize HR systems and tools to ensure data integrity, automation, and scalability.
• Ensure compliance with federal, state, and local employment laws and internal policies across multiple states.
• Partner cross-functionally with Payroll, IT, Finance, and Legal to align processes and maintain accurate employee data.
• Drive continuous improvement of HR processes, policies, and documentation to enhance efficiency, consistency, and employee experience.

WHAT YOU’LL NEED TO SUCCEED:

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certifications (e.g., SPHR, CEBS) a plus.
• 6+ years of progressive HR experience, including experience supporting employee relations, benefits administration, and HR operations.
• Proven experience designing and managing benefits programs, including plan design, vendor management, compliance, and communication.
• Strong understanding of U.S. benefits regulations and best practices.
• Track record of building scalable people programs from the ground up including experience leading L&D or talent development programs at scale.
• Excellent communication, project management, and change management skills.
• Strong analytical skills and experience using data to inform decisions.
• Experience both working with and implementing modern HR systems (e.g., Workday, Paycom, Lattice, Culture Amp, LMS platforms).
• Experience working in fast-paced, matrixed, or evolving environments with the ability to adapt practices proactively to meet changing needs.
• Demonstrated ability to manage highly sensitive and confidential information with professionalism, discretion, and sound judgment.