People Associate

People Associate

Who We Are

Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of cross-border and cross-platform payment solutions.

With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000 agents in Nigeria, enabling domestic and cross-border disbursements and collections, card issuing and processing, agency banking, and treasury services.

By connecting global and regional enterprises, mobile money operators, money transfer operators, banks, fintech, global development organisations, and online and offline merchants, supported by world-class regulatory and compliance capabilities and a strong regional presence in 10 offices in Africa, and others in the UK, US, and China, Onafriq is ushering in a new era of access for people across the African continent and beyond.

The Role

We are seeking to recruit a People Associate to join the People team and support HR and office administration duties. The successful candidate should possess exceptional communication skills, strong organizational skills, and be comfortable working in a dynamic, fast-paced environment.

The role will be based in Abidjan, Côte d'Ivoire or Kinshasa, Democratic Republic of Congo (DRC).

Duties and Responsibilities:

People and Culture Support

· Assist in recruitment process, including job posting, scheduling interviews, conducting reference checks, drafting offer letters and employment contracts.

· Support employee onboarding process and offboarding by ensuring all meetings are scheduled and required documentation is completed.

· Support performance review processes by sending the communication, tracking progress and sending reminders.

· Assist in implementing wellbeing programs, employee engagement and company culture initiatives.

· Help manage people's team policies, ensuring all staff have signed the employee handbook and are informed of the guidelines and employee benefits.

· Manage the onboarding and offboarding of employees on the medical insurance cover.

· Drafting of bank, Visa and employment letters.

· Manage work permit applications.

· Address people team related employee inquiries and escalate concerns as needed.

Office Administration

· Oversee inventory management and ensure office supplies are well-stocked.

· Assist in maintaining a clean, organized, and safe office environment.

· Support IT in coordinating work tools sourcing, issuance and collection upon joining and exiting.

· Manage office correspondence, and documentation ensuring compliance with data protection act.

Qualifications and experience:

· Relevant qualification in human resources, office administration, or a related role.

· 2+ years of experience in human resource management.

· Must be adept at problem-solving, including being able to identify issues and resolve them in a timely manner.

· Strong organizational skills with great attention to detail.

· Ability to handle sensitive information with utmost confidentiality.

· Ability to effectively communicate and collaborate with a diversed workforce

· Must have excellent analytical, interpersonal and people skills.

· Must have excellent emotional intelligence, including empathy, awareness and be comfortable working in a dynamic, fast-paced environment.

· Being Bilingual is compulsory (English and French speaking).

Why work for us:

· We work at the very cutting edge of fintech in Africa.

· We solve relevant problems for Africa and the world in hope of continuing to make an impact on the millions, if not billions, of users who also believe in what we do.

· We have a very diverse work environment with over 28 nationalities represented and continually strive to build a culture of caring and execution.

· We operate a flexible working and unlimited leave policy.

· We offer a competitive salary package and bonuses.

· We prioritize the overall well-being of our staff through various initiatives aimed at ensuring they reach their full potential in a supportive environment.