People and Staffing Coordinator

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in South Africa
Remote
Entry level
Agency • HR Tech • Professional Services • Consulting
The Role
Coordinates therapist placements, client matching, schedules, staffing assignments, open cases, and staffing communications. Maintains relationships with therapists, families, and internal teams while supporting recruitment, clinician onboarding, engagement, and retention. Tracks staffing records and metrics, resolves scheduling challenges, and ensures effective service coordination in a fast-paced remote environment aligned with US business hours.
Summary Generated by Built In

About The Role

We are looking for a highly organised and relationship-focused Staffing Coordinator to support a US-based organisation operating within the Applied Behaviour Analysis (ABA) therapy space.

This is not a traditional recruitment role. The primary focus is coordinating therapist placements, matching clinicians with clients, managing staffing requirements and schedules, and building strong relationships with therapists, families and internal teams.

Talent Acquisition or recruitment experience is advantageous but not essential. Strong coordination, communication, organisation and problem-solving skills are key to success in this role.


RequirementsKey Responsibilities
  • Match therapists with clients based on availability, location, service needs and suitability.
  • Coordinate therapist placements, schedules and staffing assignments.
  • Monitor open cases and proactively address outstanding staffing requirements.
  • Build and maintain strong relationships with therapists, families and internal teams.
  • Manage staffing-related communication and ensure stakeholders are kept informed.
  • Support therapist engagement and retention initiatives.
  • Assist with recruitment activities, including sourcing, screening and hiring coordination when required.
  • Support the onboarding of new clinicians.
  • Work closely with operational and case coordination teams to support effective service delivery.
  • Maintain accurate staffing records, documentation and system information.
  • Track staffing activity, placements, open cases and relevant metrics.
  • Identify and resolve staffing or scheduling challenges proactively.
Requirements

Bachelor’s degree (BA/BS) highly preferred.

Previous experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, Talent Acquisition or recruitment preferred.

Recruitment or Talent Acquisition experience is advantageous but not essential.

Healthcare, ABA or behavioural health experience would be advantageous.

Strong organisational and time-management skills.

Excellent communication and relationship-management abilities.

Strong problem-solving skills with excellent attention to detail and follow-through.

Ability to manage multiple priorities in a fast-paced, high-volume environment.

Spanish-speaking candidates preferred.

Proficiency in Microsoft Office, Google Workspace and CRM/ATS or similar systems preferred.

Ability to work independently in a remote environment.

Reliable internet connection and suitable home-office setup.

Ability to work hours aligned with US business operations.

Skills Required

  • Bachelor's degree (BA/BS)
  • Experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, talent acquisition, or recruitment
  • Strong organizational and time-management skills
  • Excellent communication and relationship-management abilities
  • Strong problem-solving skills, attention to detail, and follow-through
  • Ability to manage multiple priorities in a fast-paced, high-volume environment
  • Spanish language skills
  • Proficiency with Microsoft Office, Google Workspace, and CRM/ATS or similar systems
  • Ability to work independently in a remote environment
  • Reliable internet connection and suitable home-office setup
  • Ability to work hours aligned with US business operations
  • Healthcare, ABA, or behavioral health experience
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The Company
Year Founded: 2024

What We Do

ReWorks Solutions is a premium remote staffing and outsourcing company that provides rigorously vetted, native English-speaking professionals from South Africa and the Philippines. They offer white-glove management, proactive support, and HIPAA-compliant processes to help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations, ensuring seamless integration into existing workflows while reducing overhead costs and boosting productivity for US and international clients.

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