People and Content Marketing Specialist

About Synagie
Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world’s leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.

Synagie and its Brand Partners
For Synagie and its Brand Partners, we are the go-to market expert in terms of managing our brand partner’s end to end commerce enablement needs. Synagie helps its brand partners to accelerate its eCommerce growth through automation and synchronise its business across all channels through conversion, analytics and fulfillment. Synagie provides an exceptional on-the-job training experience that activates business drivers to stay updated with the evolving market trends and consumer insights.
 

• Spearhead and expand Synagie’s Social Media Management projects
• Plan & execute all people and content marketing projects in the region, including
• Social Media Management, Content Creation, KOL engagement and Livestreaming.
• Have a firm pulse on the social media & KOL content creator landscape & trends
• Produce high-quality content by collaborating with influencers, designers and writers (paid & organic content)
• Oversee live stream production & coordination on marketplaces, social platforms or equivalent with the production team, partners, clients & hosts.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful
• implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all projects
• Track and measure the delivery and campaign performance for actionable postmortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy, especially with content creators for project completion.
• Documentation and archival of content and digital visuals in the asset library.

• 2 years’ experience in social media and content marketing
• Proven ability to negotiate, influence and collaborate with internal and external stakeholders
• Strong digital and social media understanding and content creation acumen.
• Proven experience in developing and driving Digital initiatives from inception to execution.
• Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).
• Ability to work independently with minimal direction, seeking coaching and guidance as needed.
• Must be amenable to work in a hybrid setup (thrice a week onsite) in Pinnacle Petaling Jaya, Jalan Utara C

Work Setup: Hybrid (thrice a week onsite, 2x WFH)

Contract Type: Permanent