Job Title:
Pega Architect
Job Description
We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions-Deliver outcomes unimagined-Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world.
The Pega Architect is responsible for designing and implementing Pega applications, ensuring that they align with business goals and technical requirements.
Responsibilities:
- Lead the design of Pega solutions, ensuring they are scalable, reliable, and meet business needs.
- Experience in setting up a Pega COE
- Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
- Oversee the development and integration of Pega applications, ensuring best practices are followed.
- Monitor application performance and implement enhancements as needed.
- Provide guidance and mentorship to development teams on Pega methodologies and best practices.
- Ensure that all applications comply with security standards and organizational policies.
- Develop best practices for the validation of architectures
- Infuse best practices and Pega development standards to project team
- Establish a reusable component library and ensure component reusability is maximized throughout the platform
- Maintain comprehensive documentation of the architecture, design, and configurations of Pega applications.
- Travel: Ability to travel globally (i.e. Europe)
Qualifications:
- Proven experience as a Pega Architect, with in-depth knowledge of Pega platforms and tools.
- Years of experience: 8 + with PEGA based development
- Technical competencies (include certifications) PEGA Lead System Architect or Sr. System Architect
- Strong understanding of Pega methodologies, BPM, and case management. Familiarity with integration technologies (REST, SOAP) is a plus.
- Experience with leading design and development of Pega applications using Pega PRPC, proficient in ECS, Correspondence rules, PRPC flows and flow shape interpretation ensuring alignment with business and technical requirements
Soft Skills:
Excellent problem-solving, communication, and leadership skills.
- Ability to work collaboratively in a team environment.
- Strong analytical skills with attention to detail.
- Adaptability to changing business environments and technologies.
This role is critical for ensuring the successful implementation and management of Pega applications, driving both efficiency and innovation within the organization.
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here.
