Peer Support Specialist - Mitchell (8623)

Posted 5 Days Ago
Be an Early Applicant
85012, Phoenix, AZ, USA
In-Office
17-19 Hourly
Entry level
Healthtech • Information Technology • Professional Services • Social Impact
The Role
Provide peer-based recovery support for individuals with serious mental illness or general mental health diagnoses: engage patients and families, coordinate care with clinical teams and community resources, facilitate groups, conduct face-to-face community/home visits, assist with transportation and basic needs, and promote patient participation in service planning and recovery goals.
Summary Generated by Built In

 Terros Health is pleased to share an exciting and challenging opportunity for a Peer Support Specialist at the Mitchell Health Center. 

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE  ~  HEALTH  ~  HEALING

Seeking a Rehabilitation Specialist to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Recovery Health Center.

Full-Time Employed: 40 hours/week

Location: 40 E. Mitchell Dr., Ste. #100, Phoenix, AZ 85012

Additional Language Differential Pay Available

Full Benefits Package - including 401K

Generous PTO/Sick Time (4+ weeks in Year 1)


 

Responsibilities:

  • Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the individualized service plan are implemented.
  • Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
  • Participate in Consumer Advisory Council at the respective site. Promote patient and family/natural support participation in Advisory Council meetings. 
  • Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
  • Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a personal vehicle or in Terros Health provided vehicle, when available. Coordinate alternative transportation for patients and identified natural supports, as medically necessary.
  • Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
  • Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
  • Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.


Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Health & Insurance Benefits

  • Multiple medical plan options, including a no-premium plan for employees and their families
  • Multiple dental plan options, including orthodontic coverage
  • Vision insurance
  • Group life and disability insurance
  • Pet insurance

Financial Wellness

  • 401(k) plan with company match
  • Interest-free medical line of credit
  • Financial education, planning, and support resources
  • Monetary company contribution toward eligible benefits
  • Bilingual pay differential

Time Away & Work-Life Balance

  • Generous Paid Time Off (PTO) – 3 weeks off in the first year
  • Paid Sick Time
  • 10 paid holidays annually

Wellness & Family Support

  • Comprehensive wellness program featuring wellness challenges, activities, and prizes
  • Employee Assistance Program (EAP) available to employees and their family members

Professional Development & Education

  • Ongoing professional growth and career development opportunities, including:
    • Scholarships
    • Clinical supervision
    • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

Exclusive Employee Perks

  • Trip Reduction Program
  • Access to the Working Advantage® Employee Discount Program, with savings on:
    • Gym memberships
    • Car rentals
    • Flights, hotels, movie tickets, and more

Join a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home! 

Qualifications
  • Must have a High School Diploma/GED and at least 6 weeks of behavioral health employment experience.
  • Professional experience in nutrition, fitness and/or physical health preferred.
  • Peer Employment Training and Arizona State Peer Certification.
  • Self-Identify as a Behavioral Health recipient in recovery for at least 1 – 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease.
  • Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
  • Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of starting employment.
  • Must understand and utilize a recovery approach and philosophy.
  • Exemplify great customer service and motivational skills.
  • Good interpersonal and communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
  • Must be able to work on a computer and tablet in Microsoft Office, with electronic medical records and in NextGen.
  • Must pass a typing assessment with a speed of at least 25 wpm.

 

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills Required

  • High School Diploma or GED and at least 6 weeks of behavioral health employment experience
  • Professional experience in nutrition, fitness and/or physical health
  • Peer Employment Training and Arizona State Peer Certification
  • Self-identify as a behavioral health recipient in recovery for at least 1-3 years or first-hand family experience with serious mental illness/chronic disease
  • Valid Arizona driver license; must be 21 years old with minimum 4 years driving experience and meet Terros Health driving policy
  • Valid Arizona Level 1 Fingerprint Clearance card or ability to apply within 7 working days of hire
  • Understand and utilize a recovery approach and philosophy
  • Strong customer service, motivational, interpersonal and communication skills; non-judgmental approach
  • Ability to use computer and tablet: Microsoft Office, electronic medical records, and NextGen
  • Pass typing assessment with at least 25 words per minute
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The Company
HQ: Phoenix, AZ
1,243 Employees
Year Founded: 1969

What We Do

Terros Health is a whole health, integrated care provider specializing in trauma-informed mental health, physical health, substance use recovery, and family services. They offer comprehensive medical care, counseling, and community-based programs to foster health and healing in individuals and communities.

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