The Role
Supports employee engagement, culture, wellness, diversity and inclusion initiatives, onboarding, team-building activities, employee benefits, calendars, and company events. Helps maintain communication channels, coordinate perks, and promote organizational programs while upholding company values. Requires strong communication, organization, empathy, English proficiency, and familiarity with Microsoft Office, Google Suite, and Slack.
Summary Generated by Built In
As a People Experience and Culture Specialist, you will be responsible for creating a positive experience for all our employees by supporting our initiatives, activities, and events. As a member of the PEC team, you are expected to reflect and uphold Horatio’s culture of integrity, respect, and harmony at all times.
Responsibilities:- Engagement: Help drive company-wide programs, events, and initiatives that reinforce employee engagement.
- Support our food benefit program (lunches and dinners) responsibly and impartially, ensuring employees comply with policies and responsibly utilize the benefit.
- Support wellness initiatives, and manage tools that enable transparent open communication channels, as well as employee engagement.
- Build out our diversity and Inclusion discipline, reinforcing our acceptance and openness culture.
- Prepare monthly calendars (birthdays, activities, celebrations etc).
- Support Horatio Cares and Horatio Goes Green initiatives.
- Support employee Onboarding and all the related activities with different areas to set this up for success.
- Support team-building activities to build camaraderie and collaborative culture.
- Promote and support activities requested by the different areas.
- Coordinate perks and benefits, update the information accordingly, and communicate it to all areas.
- Excellent written and verbal communication skills.
- Advanced English proficiency
- Highly organized, detail-oriented, and proactive approach to work
- Strong-willed (you get things done) but also kind-hearted (you’re empathetic and easy to work with)
- Tech-savvy (you are equally versed in MS Office, Google Suite, and Slack)
- Desire to stretch yourself and learn new skills.
- Excitement about absorbing and contributing to Horatio’s dynamic culture!
- 2+ years of experience in similar roles.
- Bachelor's degree in Psychology, Business Administration or related fields.
Skills Required
- Excellent written and verbal communication skills
- Advanced English proficiency
- Highly organized, detail-oriented, and proactive approach to work
- Strong-willed, empathetic, and easy to work with
- Proficiency with Microsoft Office, Google Suite, and Slack
- Desire to stretch yourself and learn new skills
- Excitement about absorbing and contributing to the company culture
- 2+ years of experience in similar roles
- Bachelor's degree in Psychology, Business Administration, or a related field
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The Company
What We Do
Horatio is a tech-enabled customer support outsourcing firm providing customer experience services, including customer service, back office support, and tech support, to help brands scale without compromising quality.
