Payroll Supervisor

Position Summary

The Payroll Supervisor is a strategic and hands on leader responsible for overseeing end-to-end payroll operations with precision, compliance, and insight. This role goes beyond processing payroll. It serves as a center of excellence for payroll strategy, analytics, tax compliance, and timekeeping optimization.

Key Responsibilities:

Payroll Operations

• Assist in overseeing full-cycle payroll processing for a multi-state workforce, ensuring accuracy, timeliness, and compliance
• Ensure compliance with all federal, state, and local wage and hour laws
• Support by helping create and deliver payroll training programs for General Managers, leaders, and cross-functional partners across the organization
• Educate stakeholders on payroll processes, timekeeping practices, compliance requirements, and system usage to ensure accuracy at the source

Payroll Clerk Supervision

• Act as a mentor and coach to payroll staff, developing their technical expertise and problem-solving capabilities• Promote a culture of continuous learning, accountability, and ownership within the payroll function
• Provide real-time guidance and escalation support for complex payroll issues
• Create and maintain training materials, job aids, and SOPs to standardize payroll-related practices across all locations – inform identify gaps and help solve.

Payroll Analytics Assistance

• Analyze payroll data to identify trends, risks, and opportunities for cost savings and efficiency. This is done while processing payroll data or by helping resolve issues that may arise.
• Build and help maintain dashboards and reports for leadership visibility
• Partner with Finance and HR to support forecasting, budgeting, and workforce analytics

Payroll Tax Knowledge

• Ensure compliance with all payroll tax regulations, filings, and reporting requirements
• Manage tax registrations, audits, and inquiries across multiple jurisdictions
• Stay ahead of regulatory changes and proactively implement updates
• Work with Field HR and Accounting as needed for Payroll tax expertise.

• Bachelor’s degree in Accounting, Finance, HR, or related field (or equivalent experience)
• 2+ years of progressive payroll experience, including leadership responsibilities
• Multi-state payroll experience strongly preferred
• Strong knowledge of payroll systems (e.g., Paycom, ADP, Workday, ISolved)
• Intermediate Excel/data analysis skillsCore Competencies
• Extreme attention to detail and accuracy
• Strong leadership and coaching mindset
• Analytical thinking with a data-driven approach
• Deep knowledge of payroll compliance and tax regulations
• Ability to manage multiple priorities in a fast-paced environment

What Success Looks Like

• Payroll is processed flawlessly and on time, every cycle.
• Partners are held to their company payroll scorecards with progressive improvement or plans on how to coach.
• Team members are developed, engaged, and continuously improving
• Payroll data is leveraged as a strategic asset not just a transaction
• Compliance risks are proactively identified and mitigated
• Systems and processes are continuously optimized for efficiency

Physical Requirements

• Sitting at a desk for extended periods the role is largely sedentary, involving computer use, data entry, and system navigation.
• Ability to use standard office equipment such as keyboards, mice, and monitors, with minimal physical exertion.
• Visual acuity to read screens, reports, and documentation, and to use optical devices if required (e.g., for data validation or system monitoring)