Payroll Manager, US

Posted Yesterday
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Boston, MA, USA
Hybrid
Senior level
Internet of Things
The Role
Leads end-to-end U.S. payroll operations, ensuring accurate, timely, and compliant payroll processing. Oversees multi-state payroll, tax compliance, reconciliations, controls, audits, vendor relationships, reporting, system enhancements, and process improvements. Partners with Finance, Accounting, HR, Legal, and other stakeholders while resolving complex payroll issues. Provides leadership, coaching, and development to the payroll team and maintains scalable documentation and procedures.
Summary Generated by Built In

The Team

The Payroll Manager, US is responsible for leading U.S. payroll operations and ensuring employees are paid accurately, timely, and in compliance with applicable federal, state, and local requirements. This role oversees the day-to-day execution of the U.S. payroll cycle, payroll controls, reconciliations, tax funding coordination, year-end activities, and payroll-related reporting. The Payroll Manager serves as a key leader within the Payroll function, providing direction and development to the U.S. payroll team while partnering closely with HR, Benefits, Compensation, Finance, Accounting, Legal, Internal Audit, and external payroll/tax vendors. This role is also responsible for identifying process improvements, strengthening controls, supporting system enhancements, and ensuring payroll practices remain scalable, compliant, and aligned with business needs.

Responsibilities

What You Can Offer Us

  • Own end-to-end U.S. payroll operations, including payroll calendar management, pre-payroll validation, payroll approval, post-payroll reconciliation, and timely resolution of payroll issues.    
  • Oversee compliance with applicable federal, state, and local payroll requirements, including wage and hour rules, tax withholding, final pay, garnishments, unemployment, tax reciprocity, and payroll recordkeeping.    
  • Serve as the escalation point for complex payroll inquiries, sensitive employee pay issues, off-cycle payments, adjustments, overpayments, and payroll corrections.    
  • Strengthen payroll controls through routine audits, variance analysis, reconciliation reviews, approval workflows, documentation, and support for internal and external audit requests.    
  • Partner with Finance and Accounting on payroll-related general ledger activity, payroll reconciliations, accruals, funding, reporting, and issue resolution.    
  • Manage payroll vendor relationships, including ADP and payroll tax service providers, to ensure service levels, filings, funding, issue resolution, and system support are completed accurately and timely.    
  • Lead payroll system enhancement initiatives, testing, integrations, reporting improvements, and automation opportunities in partnership with HR Technology, Finance, and vendors.    
  • Monitor payroll metrics, trends, recurring issues, and root causes to drive process improvements and reduce operational risk.    
  • Assist with entry of payroll transactions (i.e., timesheets, vacation requests, direct deposits, tax changes etc.) into the payroll system.as necessary.    
  • Assist with preparing data to enable Vialto to prepare tax returns for US expatriates globally.    
  • Provide day-to-day leadership to the U.S. payroll team, including workload prioritization, coaching, mentoring, cross-training, goal setting, and performance feedback.    
  • Ensure payroll procedures, controls, calendars, and process documentation are current, accurate, and consistently followed.    
  • Work cross-functionally with business partners – regional HR, Benefits, Compensation, Accounting, and Internal Audit.    
  • Create strong collaborative team environment.    
  • Other duties as assigned.    
Qualifications

What You Need to Succeed

  • Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or equivalent work experience.
  • Minimum of 8 years of progressive payroll experience, including experience leading or supervising payroll staff.
  • Certified Payroll Professional (CPP) designation 
  • Experience with ADP Vantage, ADP Reporting, ADP Data Bridge, Oracle Fusion, time and attendance, or similar payroll/HRIS platforms.
  • Strong knowledge of U.S. multi-state payroll, payroll tax, wage and hour compliance, garnishments, unemployment, tax reciprocity, year-end processing, and payroll recordkeeping.
  • Experience supporting payroll audits, internal controls, reconciliations, and payroll-related compliance reviews.
  • Strong leadership skills with the ability to coach, develop, motivate, and hold a team accountable for accurate and timely payroll delivery.
  • Strong analytical skills with the ability to review payroll data, identify trends, resolve discrepancies, and recommend process improvements.
  • Ability to handle confidential information with discretion, urgency, and sound judgment.
  • Strong relationship-building skills with the ability to partner effectively with HR, Benefits, Compensation, Finance, Accounting, Legal, Internal Audit, vendors, and all levels of management.
About Us
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com 

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP).  For candidates outside of the U.S., salary and benefits are based upon local market practice.

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.

Skills Required

  • Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or equivalent work experience
  • Minimum of 8 years of progressive payroll experience
  • Experience leading or supervising payroll staff
  • Certified Payroll Professional (CPP) designation
  • Experience with ADP Vantage, ADP Reporting, ADP Data Bridge, Oracle Fusion, time and attendance, or similar payroll/HRIS platforms
  • Strong knowledge of U.S. multi-state payroll, payroll tax, wage and hour compliance, garnishments, unemployment, tax reciprocity, year-end processing, and payroll recordkeeping
  • Experience supporting payroll audits, internal controls, reconciliations, and payroll-related compliance reviews
  • Strong leadership skills, including coaching, development, motivation, and accountability for accurate payroll delivery
  • Strong analytical skills for reviewing payroll data, identifying trends, resolving discrepancies, and recommending process improvements
  • Ability to handle confidential information with discretion, urgency, and sound judgment
  • Strong relationship-building and cross-functional partnership skills
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The Company
HQ: Boston, MA
5,010 Employees
Year Founded: 1995

What We Do

With the rollout of new wireless technologies like 5G, the explosive growth in the Internet of Things (IoT), and the continued proliferation of smartphones worldwide, there’s never been a more exciting time to work in wireless. American Tower is a Fortune 500, S&P 500 and Forbes Global 2000 company that provides the infrastructure for modern digital communications. Starting in 1995 with 2,700 towers, our global portfolio today includes over 220,000 owned or managed sites around the globe. Headquartered in Boston, Massachusetts, we have operations throughout the Americas, Europe, Africa and Asia. We’ve experienced exceptional growth over the past decade, and we believe that our outlook for the future is just as strong. If you like to be where things are happening, this is the place for you.

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