Payroll and Benefits Analyst

Summary: 
The Payroll and Benefits Specialist is a customer-centric role responsible for the administration of payroll, benefits, and retirement programs. Ensuring accuracy, compliance and a positive team member experience. This position also leverages data and analytics to identify trends, improve processes, and enhance the overall effectiveness of Vertical Bridge’s total rewards programs, contributing to a great work culture.

Job Functions:

Payroll Administration

• Process and validate bi‑weekly payroll for hourly and salaried employees, ensuring accuracy, timeliness, and compliance
• Review and reconcile commission payments, bonuses, and other variable pay components
• Audit payroll data regularly to ensure proper tax withholdings, earnings, and deductions
• Maintain payroll records, reports, and documentation in accordance with company and regulatory requirements
• Complete all post‑payroll items including benefit uploads and account reconciliation, Finance deliverables and requests

Benefits & Retirement Program Administration

• Support the day‑to‑day administration of medical, dental, vision, life, disability, and other health and welfare benefits
• Ensures the accuracy of all benefits enrollments in the HRIS to provide accurate carrier eligibility information
• Processes and administers all leave-of-absence requests and disability paperwork
• Reconcile and process monthly invoices
• Assist with 401(k) plan administration, including contribution audits, eligibility tracking, compliance activities, and employee inquiries
• Assist with open enrollment activities, employee communications, and system updates
• Serve as a resource to employees regarding benefits eligibility, coverage, and qualifying events

Analytics, Reporting & Compliance

• Use data and analytics to identify trends, recommend process improvements, and enhance program effectiveness
• Produce regular and ad‑hoc reports on payroll, benefits utilization, turnover, headcount, and other reports
• Support audits, including payroll, 401(k) compliance testing, and ACA reporting
• Ensure compliance with all applicable laws, including FLSA, ERISA, ACA, HIPAA, COBRA, and IRS regulations

Employee Experience & Support

• Provide exceptional customer service to team members and third party resources, responding quickly and accurately to inquiries
• Support onboarding and offboarding processes related to payroll and benefits
• Provide operational support for charitable initiatives, including assistance with monthly meetings, events, check processing, and financial documentation
• Maintain all company information in the strictest confidence. Adhere to internal confidentiality guidelines
• Help maintain a consistent, positive employee experience aligned with Vertical Bridge’s culture and core values

These job functions are representative of tasks accomplished by incumbents.  The list is not exhaustive; incumbents perform other job-related tasks.

Supervisory Responsibilities: 

None

Working Conditions and Physical Demands: 

Position will work directly from the corporate office with minimum travel. Required to attend department and company meetings.

 Education and Experience:

• Four-year degree in Human Resources, Business Administration, Accounting, or related field preferred
• 3–5 years of experience in payroll, benefits (including retirement plan regulations), or HR operations; multi‑state payroll experience is required
• Proficient with HRIS and payroll systems – Paycom preferred
• SHRM Certified Professional (PHR) preferred
• Proficient in Microsoft Office Suite, with advanced skills in Excel
• Strong analytical skills with the ability to interpret data, identify trends, and recommend solutions
• Demonstrated mastery balancing multiple tasks, highly organized and attention to detail required
• Strong customer service mindset with excellent communication skills