The Role
Manage end-to-end payroll for a client portfolio, process monthly changes, review calculations, file payroll tax returns, advise clients on payroll/tax matters, prepare reports, monitor deadlines, and maintain client action lists while delivering excellent customer service.
Summary Generated by Built In
Our payroll operations are at the heart of our business, managing a portfolio of customers and ensuring the delivery of the end-to-end payroll service consistently, accurately and on time. The Payroll Administrator will work with their customer base to manage their payroll from the beginning of the payroll cycle right through to social and fiscal declarations, advising and guiding customers through the cycle on tax and social declarations and providing a best in class customer experience.
What a typical day looks like...
- Processing monthly payroll changes
- Delivering monthly, client-specific administrative reports
- Reviewing payroll calculations (four-eyes principle)
- Filing monthly payroll tax returns for our clients
- Monthly contact with clients to discuss payroll changes
- Advising clients on payroll and tax-related matters
- Monitoring deadlines and maintain client action lists
- Reviewing official tax notices
This is a client centric role, so this role focuses on fantastic customer service, as well as the ability to manage a really varied workload with a lot of client and partner interaction.
To be truly effective you will…
- At least MBO-level education or equivalent working and thinking level
- Have strong knowledge of Dutch payroll processes, statutory requirements, and labour laws
- Have similar field ie. Payroll /Outsourcing environment experience
- Demonstrate high attention to detail, accuracy, and ability to meet tight deadlines
- Be proactive, responsive, and able to manage multiple client accounts effectively
- Communicate confidently and professionally with clients and internal stakeholders
- Show good problem-solving skills and know when to escalate issues appropriately
- Maintain confidentiality and uphold high standards of integrity
- Be collaborative, adaptable, and committed to continuous improvement in service delivery
About
Our Story From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential. Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide. We’ve Got YouHiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
Skills Required
- At least MBO-level education or equivalent working and thinking level
- Strong knowledge of Dutch payroll processes, statutory requirements, and labour laws
- Experience in a payroll or outsourcing environment
- High attention to detail, accuracy, and ability to meet tight deadlines
- Proactive, responsive, and able to manage multiple client accounts effectively
- Confident and professional communication with clients and internal stakeholders
- Good problem-solving skills and knowledge of when to escalate issues
- Maintain confidentiality and uphold high standards of integrity
- Collaborative, adaptable, and committed to continuous improvement in service delivery
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The Company
What We Do
Created to let your business work seamlessly in multiple countries by giving you complete clarity and confidence, activpayroll is global payroll, international payments, global mobility and HR in one. Pay your people compliantly, on time, every time, worldwide. Take control with accessible tech. Team up with global tax specialists to stay one step ahead of legislation and compliance. Strengthen your workforce with our strategic HR specialists, and work with a partner that gets your vision of global clarity. Wherever in the world your business takes you, we’ve got you.
