As a Senior Product Associate in USD Clearing, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Collaborate with clients and internal teams, such as Sales and Product, to strategically define and configure optimal solutions that meet clients' needs and objectives, while supporting innovation within the Clearing business.
- Construct pricing proposals and value analysis reports to demonstrate product benefits, and deliver compelling oral and written presentations, including building sales decks and training collateral.
- Identify, evaluate, and prioritize white space and tactical product investment opportunities through extensive analysis of the value chain, external forces, and competitive landscape, providing recommendations on learn, build, and buy strategies.
- Evaluate external trends in payments, industry verticals, and technology disruptions to identify emerging opportunities, and lead client, sales, and industry workshops to assess unique industry workflow needs and evolving client requirements.
- Support new product innovation, including subscription-based pricing and new/alternative payment rails such as Partior and APIs, while creating a commercialization process to track and report on the productivity of product development and investments.
- Establish forums for coordination across the Product Solutions team to ensure successful solution configuration, and lead the development and execution of product strategies that ensure compliance with the Dodd-Frank Reg E.
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Proven experience working in a highly matrixed and complex organization, with the ability to effectively navigate and influence change as a passionate change agent.
- Proficient in Microsoft Word, Excel, and PowerPoint, using these tools to produce compelling presentations and reports that align with strategic initiatives.
- A strategic thinker capable of transforming abstract ideas into actionable plans, leveraging advanced analytical models to derive insights from large data sets.
- Build and maintain collaborative relationships with key internal and external partners, acting as a client advocate and ensuring client satisfaction across all touchpoints.
- Possess a deep understanding of commercial clients and their emerging needs, delivering tailored solutions and maintaining a strong focus on relationship building to delight clients.
- Experience in consulting or product strategy, with a focus on developing and executing strategic initiatives.
- Expertise in payments, possessing a well-informed perspective on the future of the industry, supported by experience, and thought leadership.
- Strong analytical skills, with the ability to process and interpret large data sets, transforming them into actionable insights and compelling narratives.
- Proficiency in data science, SQL, or coding, enabling effective data analysis and problem-solving.
- Excellent communication and influencing skills, capable of engaging and persuading stakeholders at all levels of the organization to drive success.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience in product management or a relevant domain
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Proven experience working in a highly matrixed and complex organization
- Proficient in Microsoft Word, Excel, and PowerPoint
- Ability to write requirements, epics, and user stories to support product development
- Ability to analyze, track, and evaluate product metrics including time, cost, and quality targets
- Strategic thinker able to translate abstract ideas into actionable plans using analytical models
- Ability to build and maintain collaborative relationships with internal and external partners and act as a client advocate
- Deep understanding of commercial clients and their emerging needs
- Support collection of user research, journey mapping, and market analysis to inform roadmaps
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
