Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Company Overview:
Groupon is undergoing a transformative phase, offering a dynamic environment rich with opportunities for growth. Our mission is to reignite company growth by enhancing value for local vendors through compelling experiences and services.
Currently, we are currently seeking a dedicated Payments Specialist to join our dynamic team. This role is crucial in overseeing all checkout and payment-related issues and initiatives on a global scale.
🚀 Key Responsibilities:
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Monitor payment trends and proactively identify areas to enhance processing efficiency and accuracy.
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Assess the checkout process and customer experience to uncover opportunities for improvement, ensuring a seamless and secure payment journey.
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Recommend new payment providers to enhance our offerings across all Groupon markets.
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Analyze authorization rates to identify potential issues and propose solutions to optimize approval rates while maintaining security standards.
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Collaborate with payment service providers and financial institutions to refine processing methods and minimize transaction costs.
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Drive continuous improvements in payment analytics to boost accuracy and efficiency.
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Partner with the finance team to ensure timely and precise reconciliation of payments and related records.
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Provide expert guidance to customer support teams on payment-related matters.
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Stay abreast of the latest payment trends, tools, and techniques to enhance optimization efforts.
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Act independently with a solid grasp of financial and strategic company KPIs, translating company policies into actionable internal guidelines.
✏️ Requirements:
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Master’s Degree in a relevant field.
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Minimum of 3 years of documented experience in fraud prevention.
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Strong business acumen and an in-depth understanding of company KPIs.
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Exceptional analytical skills, with advanced proficiency in Excel.
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B2+/C1 English proficiency.
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Experience in an international environment and collaborating with diverse teams.
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Ability to address multiple business queries with minimal supervision.
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Proven track record as a trusted advisor, effectively presenting solutions to stakeholders.
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Experience in leading cross-functional projects.
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A proactive attitude and a sense of ownership in your work.
🌎 Location:
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Warsaw
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We work in a hybrid model - 2 day per week in the office, 3 days remotely.
💬 What is our mindset?
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We compare ourselves to a sports team, striving to assemble the best team with the available resources.
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While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly.
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Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.
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We deconstruct the system into the smallest building blocks, clearly articulate key issues, and communicate next action steps.
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We deliver results under pressure, focusing on weeks rather than years during the transformation period.
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Learn more about us on the landing page.
Join us in this transformative journey at Groupon, where your impact will drive our success and create lasting value for our customers and vendors. 🚀
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.
Top Skills
What We Do
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.
With employees spread across multiple countries, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. We encourage employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face.
Does that sound like a great way to grow your career? If you possess the ambitious drive and hands-on talent that resonate with our vision, we encourage you to check out our current opportunities with #TeamGroupon.
