Payments-Digital & Design-Client Solutions Architect Manager-Vice President

Posted 24 Days Ago
Be an Early Applicant
3 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead technical solution design and configuration for payments and cash management products, support sales with pricing and demos, advise product teams from client feedback, and deliver multi-channel integration recommendations across APIs, SWIFT, ERP/TMS and digital channels covering North America.
Summary Generated by Built In
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
 
As a Client Solutions Architect Manager in Digital & Design, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized. 

 
Job responsibilities
  • Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases 
  • Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
  • Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
  • Identifies and defines development requirements for product design enhancements based on client feedback 
  • Function as subject matter expert across digital channels, open banking, and emerging technologies integration solutions: including host-host, web, SWIFT, API and mobile platforms 
  • Works directly with Client and Sales & Service Partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions 
  • Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required 
  • Provides market feedback to Product Managers across product development lifecycle serving as the voice-of-the-client; assist with concept design, feature development, and preparation for product launch to client as necessary for new functionality needs and competitive landscape information 
  • Represents organization at internal and external client conferences and trade shows 
  • Provide training and support on new product/channel capabilities 
  • Cover North America 
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise working across a related broad set of products
  • Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain 
  • Experience supporting Sales in pricing, pipeline planning, and account planning
  • Experience working with clients in a technology field and interfacing with engineers
  • Demonstrates strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services) 
  • Knowledge of related digital channels, open banking, and emerging technologies product sets, including; API, host-host, SWIFT, internet and mobile
  • Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
  • Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
  • Working knowledge of both legacy and on-premise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
  • Strong business & technical background and excellent problem solving & communication skills 
  • Strong executive management presentation skills and experience leading technology demonstration
Preferred qualifications, capabilities, and skills
  • Experience in supporting a Sales team while pitching and delivery complex technical products, projects, or applications
  • Demonstrated experience i structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices 
  • Experience with technical standards across payments and cash management domains, with knowledge of Treasury, Finance, and Banking integration aspects of TMS and ERP platforms 
     
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 5+ years of experience working across a related broad set of products
  • Ability to apply deep technical understanding to solution configurations in a specific domain
  • Experience supporting Sales in pricing, pipeline planning, and account planning
  • Experience working with clients in a technology field and interfacing with engineers
  • Strong payments industry knowledge (Payables, Receivables, Liquidity, FX, Merchant Services)
  • Knowledge of digital channels, open banking, and emerging technologies including API, host-host, SWIFT, internet and mobile
  • Expertise in payment technical standards (e.g., JSON, ISO 20022, SWIFT)
  • Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in corporate banking
  • Working knowledge of legacy, on-premise and cloud variants of SAP and Oracle ERP (finance/treasury context)
  • Strong business and technical background with excellent problem solving and communication skills
  • Strong executive management presentation skills and experience leading technology demonstrations
  • Experience supporting a Sales team while pitching and delivering complex technical products or applications
  • Experience structuring and handling complex business solutions or technology problems and advising teams on strategy and best practices
  • Experience with Treasury, Finance, and Banking integration aspects of TMS and ERP platforms

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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