Payments B2C Product Solutions Director - Executive Director

Job Description
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.
As a Business to Consumer (B2C) Product Solutions Director within Payment Rails, you will be part of a team of Product Specialists focused on solutioning on our Core Payment Rails. This role has a focus on our value added services such Pay by Bank and our Validation Services. In this role, you will champion client facing Business to Consumer (B2C) solutions and assist Treasury Services Sales teams in achieving their revenue goals. As a Business to Consumer Product Solutions Director, you will serve as a firmwide subject matter expert on all B2C disbursements. The primary responsibility is to partner with our sales Payments Sales organization and assist with identifying client needs, solution recommendations, pricing, client presentations, demonstrations, and RFP support.
Job responsibilities

• Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
• Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
• Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Liaisons to product management teams and sales partners.
• Facilitates information regarding market trends and client feedback to product management teams.
• Facilitates information regarding product strategy, road maps, and development information to sales partners and clients.
• Maintains assigned pipeline

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
• Payments Product and Sales Experience
• Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs
• Demonstrated prior experience working in a highly matrixed and complex organization
• Proven ability to close deals in a sales environment
• Strong client presentation skills
• Strong ability to partner with various cross lines of business

Preferred qualifications, capabilities, and skills

• BA/BS
• Proven experience with emerging payment rails and open banking

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.