At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally.
Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.
Why this role mattersThe Business System Analyst in Payments leads the full requirements lifecycle — from business needs discovery to delivery support and data-driven decision-making. The role involves close collaboration with stakeholders, designing solutions from scratch, and deep analysis using tools such as Grafana, Metabase, and Amplitude. Business System Analyst works closely with the Payment Operations team, Customer Support, end-users, and all technical teams within Payments. This is a high-impact role with direct influence on payment products, clarity of requirements, and measurable business outcomes.
The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.
What you'll actually do- Lead end-to-end requirements elicitation and impact analysis using diverse techniques to address business needs, non-functional requirements, exceptions, and edge cases.
- Define high-quality, clear, testable, consistent, and traceable requirements.
- Identify and propose product solutions by combining product expertise, UX insights, and data-driven analysis of user behaviour.
- Work with multiple data sources and perform analysis to support key product and business decisions.
- Synthesise input from multiple sources to drive clarity in complex or ambiguous situations.
- Build analytical reports and dashboards to support product insights and business decision-making.
- Capture functional requirements using Use Cases and User Stories, ensuring full coverage of main, alternative, and exception flows with clear acceptance criteria.
- Independently manage stakeholder communication and ensure shared understanding of scope, goals, and expectations.
- Lead feature and project delivery, managing scope, timelines, and stakeholder communication while aligning with Team Leads and Product Owners on priorities and requirements.
- Bachelor’s degree in Business, Finance, Economics, Computer Science, Information Systems, or a related field.
- Advanced certifications in Business Analysis, Product Management, or Data Analytics (e.g., CBAP, PMI-PBA, Agile/Scrum) are considered an advantage
- 5+ years of experience as a Business Analyst, System Analyst or Data Analyst
- Relevant business domain knowledge
- Experience managing the full requirements lifecycle (including elicitation, analysis, prioritization, stakeholder alignment, change management, and version control)
- Experience conducting stakeholder interviews, requirements workshops, and requirements reviews.
- Ability to produce clear, unambiguous, testable, consistent, and traceable requirements.
- Experience in defining and documenting requirements using Use Cases and User Stories with clear acceptance criteria.
- Hands-on experience in designing solutions from scratch
- Understanding of basic concepts of UI/UX
- Grafana (log and metrics analysis), Metabase (reporting and dashboards).
- Working knowledge of Amplitude (building reports and extract insights)
- Ability to work independently in a fast-paced environment while aligning with team goals with strong analytical thinking
- Competitive salary and annual performance bonus
- Full relocation support for you and your family — flights, housing, visas, and legal assistance included
- Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
- Unlimited learning opportunities: external courses, English lessons, career and leadership development
- Education allowance covering school and kindergarten fees
- 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
- Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
- “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
- Employee share scheme — grow with us
- Branded MINI Cooper Countryman company car and private parking
- Free in-house sports clubs, Sanctum Club gym access, and jet skis
- Access to a Corporate doctor
- Exclusive discount program with cafes, gyms, and local services
- Expat tax perks: up to 50% income tax exemption
- Support with the naturalisation process for relocated employees
At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.
What your journey looks like- Intro call with Recruiter (30 minutes)
- Tech interview & Live-coding (90 minutes)
- Behavioural interview (60 minutes)
What it's like here
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We share the real Exness experience - our people, ideas, moments, and everything in between.
Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.
At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.
Skills Required
- Bachelor's degree in Business, Finance, Economics, Computer Science, Information Systems, or a related field
- 5+ years of experience as a Business Analyst, System Analyst, or Data Analyst
- Relevant business domain knowledge
- Experience managing the full requirements lifecycle, including elicitation, analysis, prioritization, stakeholder alignment, change management, and version control
- Experience conducting stakeholder interviews, requirements workshops, and requirements reviews
- Ability to produce clear, unambiguous, testable, consistent, and traceable requirements
- Experience documenting requirements with Use Cases and User Stories, including clear acceptance criteria
- Hands-on experience designing solutions from scratch
- Understanding of basic UI/UX concepts
- Experience with Grafana for log and metrics analysis
- Experience with Metabase for reporting and dashboards
- Working knowledge of Amplitude for building reports and extracting insights
- Ability to work independently in a fast-paced environment with strong analytical thinking
- Advanced certification in Business Analysis, Product Management, or Data Analytics, such as CBAP, PMI-PBA, or Agile/Scrum
What We Do
Exness Group is a global multi-asset broker that was founded in 2008 with the mission to reshape the online trading industry. We aim to maximize our client's potential when trading the markets by offering better-than-market conditions on currencies, crypto, stocks, indices, metals, and commodities.Our fresh scientific and ethical approach has resonated with traders around the world, and the company has gone from strength to strength, with trading volumes hitting new monthly records in 2023 at $3 trillion from an active client base of 414,502+We think business and act human. Our growing #ExnessFamily has more than 2,000 employees in offices located in Asia and Europe. Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. We are constantly expanding into new markets, and we're looking for a passionate team to help us grow. If you are looking for a new challenge and want to be a part of the future of online trading, please check out our open positions
