Payments Analyst

At CurrencyFair, we're passionate about revolutionising the way people send and receive money around the world. As a peer-to-peer currency exchange, we're making it easier and more affordable for individuals and businesses to transfer funds across borders. We're looking for talented individuals who share our vision and want to join us in disrupting the traditional financial services industry. If you're excited about the prospect of using your skills to help people save money and time, we'd love to hear from you.

Operating within the global support function of our Payments Team, the Payments Analyst is responsible for ensuring timely, seamless, well-controlled and appropriately monitored end-to-end support of customer transaction flows, delivered in accordance with regulatory obligations, guidelines, associated rules and the organisation’s internal policies.

Key Responsibilities

• Ensure customers’ end-to-end transaction flows (i.e. from sending in through to transferring out) are processed accurately, and efficiently in accordance with the organisation’s and market opening times

• Reconciliation of incoming payments, outgoing transfers and investigation of unreconciled items - manually process all transactions that fall out of automated clearing / batching process, identify trends in automation failures and raise solutions to address and improve automated processing

• Investigate all unreconciled items within agreed SLA

• Process internal and external payment instructions via various banking platforms

• Communicate effectively by email and/or telephone with customers, sellers/banking partners & other internal departments

• Ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail ensuring team SLAs and KPIs are met

• Execute foreign exchange transactions

• Carry out daily liquidity management across different banking partners

• Support and work with external service providers such as banking and non-bank partners

• Support Product and Engineering teams with testing of new product offerings when required

Open and close FX markets when required

Subject matter knowledge and experience

• Experience of working in a financial services environment essential, with specific focus on reconciliation/cash/payments/FX operations

• Proficient in MS Excel, with experience of using for financial reconciliations

• Ability to maintain accuracy and attention to detail while meeting tight processing deadlines

• Strong communication skills, both verbal and written, with ability to deal with all levels in a confident and professional manner

Currencyfair is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging and have the opportunity to maximise their potential.