Payments Advisory Delivery - Client Solutions Senior Associate

Job Description
Shape the future of advisory delivery by developing solutions that expand insights, optimize execution, and enhance the client experience. Become part of a dynamic team leading innovation in treasury and payments, overseeing comprehensive delivery processes, coordinating dependencies, and collaborating with diverse stakeholders.
As a Client Solutions Senior Associate within the Payments Advisory Delivery team, you will support content and sales enablement initiatives across Latin America and globally. You will work closely with the Vice President and broader advisory, sales, marketing, and research teams to help deliver high-quality materials, insights, and tools that drive commercial impact and client engagement.
Job responsibilities

• Support the development, organization, and distribution of content and materials that enable sales and advisory teams.
• Assist in the creation and maintenance of internal and client-facing deliverables aligned to strategic advisory themes.
• Help manage content libraries and internal platforms, ensuring materials are current, consistent, and accessible.
• Coordinate logistics and support for internal enablement sessions, client forums, and advisory events.
• Collaborate with the Research & Analytics team to transform insights into digestible content and visual materials.
• Partner with the LATAM Coverage Advisory team to tailor content and support client engagement across the region.
• Assist with internal communication activities such as newsletters, updates, and knowledge-sharing efforts.
• Monitor usage of content and tools, track feedback, and identify areas for improvement in delivery.
• Support feedback collection from sales and coverage teams through surveys and debriefs, contributing to continuous refinement.
• Contribute to project tracking, reporting, and overall content governance processes.

Required qualifications, capabilities, and skills

• 3+ years of experience in financial services, consulting, or payments, with exposure to content development, strategy, or enablement.
• Strong written and verbal communication skills in English and Spanish or Portuguese.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Experience working in or supporting cross-functional teams in a fast-paced, global environment.
• Proficient in PowerPoint and Excel; experience with content management or tracking tools
• A proactive mindset, with a desire to learn and grow in a dynamic advisory environment.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.