General Summary
The Payment Poster is responsible for accurately posting payments, adjustments, and denials received from insurance companies and patients into the practice management system. This role ensures the integrity of financial data, supports revenue cycle efficiency, and contributes to timely and accurate reimbursement for services provided by Urology Centers of Alabama, P.C.
Essential Functions
- Post insurance payments, patient payments, and electronic remittances (ERAs) accurately and in a timely manner
- Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure proper payment application
- Identify and post contractual adjustments, denials, and variances according to payer guidelines
- Reconcile daily payment batches and ensure all transactions balance
- Research and resolve payment discrepancies, including underpayments and overpayments
- Communicate with billing, coding, and collections teams regarding payment issues or trends
- Maintain compliance with payer contracts, company policies, and regulatory requirements
- Assist with month-end closing processes and reporting as needed
- Maintain confidentiality of patient and financial information in accordance with HIPAA regulations
- Support continuous process improvement initiatives within the Revenue Cycle Department
Knowledge, Skills, and Abilities
- Strong understanding of EOBs, ERAs, CPT/ICD coding basics, and payer reimbursement methodologies
- Proficiency with practice management systems and electronic health records (EHR)
- High attention to detail and accuracy
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced, high-volume environment
- Excellent organizational and time management skills
- Effective communication and teamwork abilities
- Proficient in Microsoft Office (Excel, Word)
Key Competencies
- Accuracy & Attention to Detail
- Accountability
- Time Management
- Problem Solving
- Team Collaboration
- Compliance Awareness
Supervisory Requirements
This position will not supervise any other staff members.
Working Conditions
- Prolonged periods of sitting and computer use.
- May require occasional overtime to meet departmental deadlines.
Minimum Qualifications
- High school diploma or equivalent required; Associate degree preferred.
- Minimum of 1–2 years of experience in medical payment posting, medical billing, or revenue cycle operations.
- Experience in a specialty practice (urology preferred) is a plus.
Preferred Qualifications
Experience in a specialty practice (urology preferred).
Skills Required
- High school diploma or equivalent
- Associate degree
- 1-2 years experience in medical payment posting, medical billing, or revenue cycle operations
- Experience in a specialty practice (urology)
- Proficiency with practice management systems and electronic health records (EHR)
- Strong understanding of EOBs and ERAs and ability to apply payments correctly
- Basic knowledge of CPT and ICD coding
- Proficient in Microsoft Office (Excel, Word)
- Ability to reconcile daily payment batches and resolve payment discrepancies
- Maintain confidentiality of patient and financial information (HIPAA compliance)
What We Do
Urology Centers of Alabama is a medical practice that has provided state-of-the-art, patient-centered urologic care for over 70 years. Specializing in the comprehensive treatment of urological disorders, the practice employs a team of skilled urologists and specialists who utilize the most advanced technology available, including robotic surgery, to deliver high-quality, personalized medical care across multiple locations in Alabama.
