Payment Poster – Revenue Cycle Management

Position Overview

The Payment Poster will be responsible for accurately posting and reconciling insurance and patient payments into client practice management systems, ensuring all transactions are recorded in compliance with contractual and regulatory guidelines. This role requires strong attention to detail, the ability to work across multiple systems, and a commitment to meeting Jorie’s accuracy and productivity benchmarks. This is a 100% remote position with no expected travel.

Key Responsibilities

• Accurately post all insurance and patient payments, adjustments, and denials to client accounts in an accurate and timely manner.
• Review and reconcile deposits, EFTs, and lockbox reports to ensure completeness and accuracy of payment posting.
• Identify posting discrepancies and work with team members to resolve issues promptly.
• Ensure all payments are posted in accordance with payer contracts and client-specific rules.
• Maintain a high level of productivity while meeting Jorie’s quality standards (99%+ accuracy).
• Collaborate with denial management and AR teams to ensure proper handling of underpayments, overpayments, and unapplied cash.
• Monitor and process remittance advice
  Electronic Remittance Advice (ERA)/ Explanation of Benefits (EOB) files from multiple sources.
• Escalate recurring payer issues or payment variances to management for resolution.
• Adhere to HIPAA guidelines and internal compliance protocols.

Qualifications

• Minimum of 3 years of payment posting experience in a healthcare or Revenue Cycle Management (RCM)
• Proficiency in reading and interpreting EOBs, ERAs, and payer remittance statements.
• Experience with multiple Electronic Medical Record (EMR)/ Practice Management System (PM) systems; familiarity with automation-assisted posting is a plus; PhyGeneSys EMR experience a plus.
• Strong numerical and data entry skills with a focus on accuracy and efficiency.
• Ability to work independently and meet deadlines in a high-volume environment.
• Excellent communication skills and a collaborative mindset.