Payment Operations Transactions Analyst

Job Description
When someone joins JPMorgan Chase, they should know this is the place where they belong. Join the team that is driving the service delivery and control framework in Payment Operations for one of the world's most innovative banks. As a dynamic and driven professional, you will play a pivotal role in the team where you will have an opportunity to elevate your career to the next level.
As a Payment Operations Transactions Analyst within the Payment Operations team in Thailand, you will work closely with local and regional partners to execute and deliver payment solutions to our clients. You will be responsible for processing payments across a range of products, including high-value, low-value, and cheque processing. You will also participate in projects with local and regional teams. In this team-based, fast-paced, and dynamic environment, you will thrive as a motivated individual who is proactive, detail-oriented, organized, and willing to challenge the status quo.
Job responsibilities:

• Check and ensure that all payment transactions are processed in a complete and accurate manner
• Coordinate with the various regional support teams to complete processing requests
• Investigate and respond to query/cases regarding to day to day operations
• Ensure transactions are processed according to local regulations, as well as internal control guidelines
• Work in close partnership with business units including Sales, Bankers, and Client Services Representatives
• Develop Intelligent Automation Solution to improve team processes
• Perform administrative tasks of preparing and verifying documents for both internal and external parties

Required qualifications, capabilities, and skills

• Minimum of 1 year of working experience
• Good command of written and spoken English and Thai languages as the role requires attending meetings conducted in English and Thai, and clearing of local documentations in Thai
• Ability to work under time pressure
• Presentation skills
• Issue Resolution skills
• Bachelor's degree or equivalent

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.