Payment Operations Product Owner

Job Description
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Digital and Platform Services (D&PS) division of the CIB is an organization of over 30,000 staff providing Technology and Operations support for the CIB's businesses, and is focused on creating highly scalable, digital platforms that support the needs of our clients. This includes a number of cross-business Operations platforms such as Securities Operations which provides settlement and asset servicing of securities across JP Morgan, primarily providing direct support to the Markets, and Securities Services businesses, but also supporting Treasury Services, Asset and Wealth Management.
J.P. Morgan Payments provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency. The payments business is rapidly growing.
About the Team
The Cash Operations Transformation Team is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple 'build things better and build better things'. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and lines of business, where we can bring the organization together to define solutions/builds which are broader reaching.
About the Position
You will be responsible for driving the strategic vision, development and management of a Payment Initiation Product. Delivering against stringent timelines and in a fast-paced dynamic environment. You are expected to have strong communication and influencing skills, strategic thinking and the ability to collaborate with multiple stakeholders.

• Lead the development and enhancement of the Product, working with cross functional teams
• Manage planning, prioritization and track progress of an initiative, identify any potential challenges, collaborating with various stakeholders for resolution of the issues to ensure timely completion of the projects
• Undertake analysis to define and document the business requirements for development of the new product capabilities, allowing scalability for future changes in business model
• Conduct gaps analysis as required to determine degree of change emergent from business initiatives
• Work with UAT team to determine the testing strategy and ensure thorough testing of all capabilities
• Drive Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities
• Anticipate internal and external factors impacting strategy and implementing plans to mitigate risks and capitalize on opportunities
• Defect analysis, prioritization and exploring alternative solutions

Required skills and qualifications

• Strong Payments knowledge, and proven experience in driving large scale strategic projects
• Project Management experience - Execution focused, tenacious and risk aware, with excellent time management skillset
• Excellent problem solving, collaboration, communication and interpersonal skills with the ability to influence stakeholders
• Strategic thinker with ability to define future state business model and drive execution
• Ability to multi-task and manage and deliver competing priorities
• Experience in designing, delivering & presenting executive level content
• Previous leadership/management experience required

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.