Insignis is a fast-growing, FinTech company looking for a talented and enthusiastic individual to join our team. We are expanding, making this a perfect position if you would like to have a significant impact on our company’s growth and develop your role and career as the business evolves. You will join a team where your ideas will be welcomed and valued.
We are seeking a highly experienced and detail-oriented Payment Operations Compliance Specialist to join our dynamic Finance Operations team. This role is pivotal in aligning financial processes with industry best practices, using the FCA’s CASS (Client Assets Sourcebook) framework as a guiding benchmark rather than a formal regulatory requirement. It also plays a key part in supporting payment investigations and serving as a subject matter expert (SME) for the wider team.
The successful candidate will play a key role in maintaining operational excellence, enhancing financial controls, and developing robust reporting mechanisms to demonstrate compliance and monitor client funds effectively.
Requirements
Safeguarding & Best‑Practice Alignment
- Ensure payment operations and controls are aligned with industry best practices, drawing on the FCA’s CASS principles as a benchmark for robust safeguarding standards.
- Promote a strong culture of operational discipline by integrating industry best practices into day‑to‑day processes, payment workflows, and control environments.
- Work collaboratively with internal stakeholders to assess, strengthen, and maintain effective controls relating to the handling of client money and assets.
- Contribute to the development of documentation, procedures, and training materials that reflect best‑in‑class safeguarding approaches informed by CASS guidance and wider industry expectations.
Operational Excellence
- Perform and support daily, weekly, and monthly operational activities related to payment processing and fund monitoring.
- Identify and implement process improvements to enhance accuracy, efficiency, and control.
- Maintain documentation and audit trails for payment and compliance activities.
Reporting & Analytics
- Design and build management reporting dashboards to track CASS/Safeguarding compliance and client fund movements.
- Deliver insightful analysis to senior stakeholders to support decision-making and regulatory reporting.
- Ensure timely and accurate submission of internal and external reports.
Skills & Experience
- Proven experience in payments operations and financial compliance within a regulated environment.
- Strong understanding of FCA CASS/Safeguarding rules and their practical application.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Advanced Excel skills and familiarity with financial systems and reconciliation tools.
- Effective communicator with the ability to influence and educate cross-functional teams.
- Experience in process improvement and reporting development is highly desirable.
Qualifications
- Degree in Finance, Accounting, or a related field (or equivalent experience).
- Professional certifications (e.g., ACCA, CIMA) are advantageous but not essential.
- Prior experience in a financial services or payments-focused role is preferred.
Benefits
- Competitive compensation
- 25 days holiday (exc. Bank Holidays)
- Pension contributions
- Private medical insurance
- Employee health and wellness discounts
- Cycle to Work Scheme
- Monthly team lunches
- Hybrid working pattern in London office, 3 days in the office, 2 days remote.
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What We Do
Insignis simplifies savings management. We help our clients optimise returns by offering access to a wide range of savings products—all through a single, secure platform. With access to over 3,500 savings products, we help clients to diversify risk, secure competitive interest rates and save time on admin. Over the past decade, we've placed more than £22 billion in cash assets for 15,000+ clients, including financial advisers, businesses, individuals and charities. Let us help you manage cash with confidence and ease.
