Payment Lifecycle Manager I

Job Description
Be part of a global Utilities team to drive utilities operational and readiness oversight focusing on Straight-Through Processing (STP) initiatives, regulatory or product-related changes, operational efficiency projects, platform transformation projects for global Utilities and more.
As a Payment Lifecycle Manager I within Commercial & Investment Bank you will be responsible for overseeing change management processes related to cash payments. You will be involved in day-to-day cash payment risk issues and control, participate in projects, and interface with Operations Risk Management (ORM), Operations, Treasury, Credit, Compliance, Legal, Middle Office, and other functions to ensure that policies, processes, and control requirements are properly developed and adhered to.
Job Responsibilities:

• Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations, control processes, client as well as operations experience.
• Ensure proper operational requirements are defined during requirements and solution design.
• Be responsible for operational readiness activities for successful implementation of any change coming in (existing, new products, regulatory changes, assess operational, client impact, cross-functional impact across Global Payment suite of products).
• Develop trusted relationships with cross-functional stakeholders and in the different businesses our team supports and functions.
• Create and/or contribute to an environment of collaboration and mutual responsibility.
• Manage communication of status updates to stakeholders and Senior Management through scorecards and tracking of milestones and critical path.
• Partner with stakeholders, provide guidance and analysis, help identify and escalate issues/risks/dependencies, and facilitate communication across the impacted teams.
• Define Operations project and readiness plan and work stream of a large project and ensure quality execution against the project plan/critical path.
• Partner with technology and product to ensure the design and build requirements meet business needs.
• Drive People First Agenda related to wellness, development & training, recognition.
• Support Firmwide Talent Development Initiatives and presentation of business updates to Senior Line of Business Executives.

Required Qualifications, Capabilities, and Skills:

• Coordinate working group meetings, Steering group meetings - set the agenda, prepare meeting materials using PowerPoint, document minutes in a timely manner, and ensure clear ownership of action items. Provide management updates and communication on project progress.
• Identify and manage project risks, issues, and dependencies.
• Ensure sufficient internal controls and procedures to minimize risk - able to drive the risks and controls agenda including working with local operations managers on external and internal audits/regulatory reviews/inspections.
• Experience in Risk, Operations, Treasury Services, product management.
• Apply structured problem-solving and design thinking to address top strategic priorities.
• PC literate with proficiency in MS Outlook, PowerPoint, MS Word, and MS Excel.
• Strong interpersonal and team working skills.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.