Payment Associate, APAC

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Binance, SHEIN, Grab, Henkel, Wise, Sony Electronics and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

Checkout.com's finance department is looking for a hands-on professional who can provide expert support to the Payments Team Manager - APAC, having a proven track record to work with minimal day to day supervision.

The successful candidate will need to be an independent, diligent individual, able to stand out in an entrepreneurial environment. This role will play a crucial role in optimizing and managing the payment processes within our checkout systems. This individual will be responsible for ensuring smooth payment experiences for our customers, handling payment-related issues, and collaborating with various teams to enhance our payment infrastructure in APAC.

What you'll be doing

• Processing and Reviewing Merchant Payments:

• Handle and process merchant payments across multiple regional banking platforms, including JPMorgan Chase.

• Review and verify payment transactions to ensure accuracy and compliance with company policies and banking regulations.

• Maintain adherence to relevant regulations, including MAS Payment Services Act or HK Money Service Operator.

• Create and analyze reports on payment performance, transaction volumes, and other metrics, providing insights to support strategic decision-making.

• Project Management and Participation: Actively contribute to and manage ongoing projects, including:

  • Bank Redundancy Strategy: Support the development and execution of strategies for bank redundancy, ensuring business continuity and minimizing risk in our payment operations.

• System and Process Improvement:

  • Identify opportunities for process improvements in payment processing and reconciliation procedures.

  • Collaborate with cross-functional teams to enhance payment systems and streamline workflows.

• Collaborate with banks, and other partners to ensure smooth integration and operation of payment solutions.

• Use strong problem solving skills and a deep understanding of our systems to resolve queries with our customers in mind

• Ad hoc reporting as required

About You

• More than five years of experience in payment processing or in treasury operations.

• Ability to handle multiple tasks with tight delivery schedules and prioritize accordingly

• Some prudential treasury experience

• Strong sense of ownership and accountability

• Process-oriented and high level of attention to detail

• Excellent time management skills with the ability to build strong cross-functional relationships and work collaboratively

• High level of proficiency with MS Excel (Highly desirable)

• Process driven – You understand processes intuitively, are highly organised, and are constantly on the lookout to improve the way you work. You love tweaking things.

• Collaborative – You seek first to understand and then to be understood. You communicate your actions and intentions clearly - verbally as well as in written form.

• Proactive – You have a proactive attitude towards problems. You pay attention to details and think about the implications of what you are doing.

• Most importantly, a teammate - someone fully committed to their team and who takes pride in their work, both independently and as a collective.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram