Job Duties
- Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues.
- Supervises the daily functions of admitting, bed control, same day surgeries, centralized registration, pre-certification, and financial counseling staff within the constraints of the overall department strategy set forth by the client management of Patient Access.
- Conducts performance reviews based on set performance goals as established by client Leadership of Patient Access.
- Assists in recruiting, interviewing, hiring, performance monitoring, retention, initiating/follow through with disciplinary action and termination of staff in consultation with Human Resources and the Leadership of Patient Access.
- Mentors and develops current department staff and aides System Manager in management succession planning
- High School Diploma or GED (must provide proof at time of interview)
- Three (3) years or more of experience in healthcare billing (Patient Access/registration/front-end Rev Cycle.
- Two (2) years or more of supervisory experience
- Knowledge of hospital Patient Access practices is required
- Knowledge of hospital specific Patient Access registration software is required
- Knowledge of Microsoft Office Suite is required
- Knowledge of hospital Patient Access practices
- Knowledge of hospital specific Patient Access software
- Knowledge of Microsoft Office Suite
- Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
- Competitive Salary
- Paid Time Off
- Health, Vision & Dental Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability
- 401 (K) with company match
- Life Insurance
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What We Do
Keystone Advisors of Illinois, LLC. (Keystone) specializes in providing Staff Augmentation services in the areas of Financial Management, Program Management, and IT. Established in 2008, our principals have over 30 years’ experience in providing recruiting and Human Resources Services to the DLA and DOD prime contractors. Keystone has a staff of 4 recruiters and 2 Account managers and our compensation, recruitment and retention policies are designed to attract and retain the best human resources available to assist our clients in meeting their mission critical needs. We currently have 40 people on staff on various positions around the CONUS. Keystone maintains a proprietary database of over 500,000 potential resources in labor categories such as Program Managers, Financial Managers, and IT Personnel. In addition Keystone is a licensed CPA firm and has Primed Projects involving Program managers and Financial Managers, licensed CPAs, Certified Information Systems Auditors (CISAs), Accountants, IT Specialists and Program Managers who have deep experience in Federal financial statement preparation, Budget and Analyst. We have past performance in working on audit readiness projects with the Navy, Army, Defense Logistics Agency (DLA), and Defense Finance and Accounting Service (DFAS)
