Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
As an Enterprise Sales Engineer, you'll be the technical advisor our most strategic clients turn to when they're weighing complex architectural decisions. You'll bridge what they need with what Talon.One can do, and you'll do it as a long-term partner, not a one-deal specialist.
This role is based in Berlin, Munich or London, with occasional travel (10-20% of your time).
ABOUT THE TEAM:
You'll join a 6-person Sales Engineering team in EMEA, part of a 14-person global SE org, reporting to our Head of Sales Engineering EMEA. We're shifting from fast, transactional deals toward deep, trust-based partnerships with accounts like the ones you'd recognize from retail and e-commerce, so this role exists specifically to give that shift the technical weight it needs.
ONCE YOU ARE HERE YOU WILL:
- Run deep technical discovery with existing clients, mapping their architecture, gaps, and requirements
- Design and architect solutions, including custom POCs, that hold up under real client scrutiny
- Own the technical thread of RFI/RFP responses for major enterprise accounts, shaping how we differentiate early
- Adapt demo material and messaging to fit each client's business, challenges, and audience
- Build and maintain relationships with technical stakeholders up to CTO and CPO level
- Execute Proofs of Technology, on-site or remote, that convert technical trust into commercial momentum
- Mentor junior Sales Engineering and Sales colleagues as they grow
- Partner closely with the Strategic Account team to turn discovery into a sharp, tailored value proposition
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Bring 5+ years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant, ideally in commerce or customer engagement
- Understand modern application architecture deeply, including REST APIs, microservices, and container deployment
- Show experience navigating technically complex products that touch multiple departments, like Marketing, Tech, Loyalty, Procurement, Pricing, or Merchandising
- Demonstrate a track record of long-tenured, relationship-driven work rather than fast quarterly deal cycles
- Build consensus across technical and business stakeholders in large organizations
- Explain complex technical ideas in plain, concise language to both technical and business audiences
WHAT'S IN IT FOR YOU:
Germany
- Adyen+, a significant monthly allowance to spend on whatever matters most to you and your wellbeing
- 28 days of paid annual leave
- €115 monthly commuting allowance when you join us in the office 3 days per week
- 25% employer contribution to your pension
- Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
- Opportunity to connect in person at Adyen offices across 29 locations worldwide
UK
- Adyen+, a significant monthly cash benefit to spend on whatever matters most to you and your wellbeing
- 25 days of paid annual leave
- 100% company-paid private health insurance including in-patient, outpatient and psychiatric cover
- Retirement plan coverage when you contribute 3% of your base salary, we’ll contribute 7%
- Life insurance of 4x your base salary, plus income protection at 75% of salary for up to 5 years
- Enhanced sick leave of 10 days, growing to 30 days and up to 60 days with tenure
- Parental leave of up to a year for birthing parents, including 16 weeks at full pay and 10 weeks at half pay, plus 4 weeks of paid leave for non-birthing parents
- Daily lunches, limitless coffee and an annual commuting subscription in our London office
- Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
- Opportunity to connect in person at Adyen offices across 29 locations worldwide
Skills Required
- 5+ years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant
- Experience ideally in commerce or customer engagement
- Deep understanding of modern application architecture, including REST APIs, microservices, and container deployment
- Experience with technically complex products spanning multiple departments such as Marketing, Technology, Loyalty, Procurement, Pricing, or Merchandising
- Track record of relationship-driven work rather than fast quarterly deal cycles
- Ability to build consensus across technical and business stakeholders in large organizations
- Ability to explain complex technical concepts clearly to technical and business audiences
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine. We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes. From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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