- Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions
- Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup
- Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution
- Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements
- Run the merchant account dashboard: volume limits, transactional data, status, and history — always current
- Review and renegotiate financial conditions including processing rates, settlements, rolling reserves, and deposits
- Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close
- Resolve settlement delays and debt issues with partners directly
- Identify opportunities to scale capacity and increase efficiency within existing solutions
WHAT YOU NEED TO SUCCEED IN THIS ROLE
- 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company
- Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks
- Hands-on experience working with merchant accounts and PSP relationships — you know how the ecosystem works
- Comfortable working with dashboards and data — Excel at an intermediate level minimum; bonus points for experience with BI or operational tools
- Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions — not just status updates
- Strong written and verbal communication — clear, structured, professional; able to work with international partners and internal stakeholders across functions
- Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve and priorities shift
- Fluent russian and strong English
WHAT MAKES YOU STAND OUT
- Experience with payment orchestration, merchant onboarding, or PSP/acquirer integrations
- Familiarity with risk registers, compliance processes, or IPS frameworks
- Comfort with AI tools or automation for operational workflows
- Track record of managing multiple partner accounts simultaneously without dropping the ball
WHAT WE OFFER
- An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
- Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
- Work with coworkers who are passionate about their business
- Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
- The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
- Remote type of work
- Health insurance coverage
- Vacation time; bank holidays; Sick leaves; Additional birthday day off
You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture
Skills Required
- 2+ years in account management, partner success, or onboarding at a payment service provider
- Solid understanding of payment processing and financial settlements
- Hands-on experience with merchant accounts and PSP relationships
- Intermediate Excel skills
- Strong written and verbal communication in English and Russian
What We Do
FYST [faist] is a one-stop tech, payments and technology consultancy for eCommerce and FinTech businesses. It empowers entrepreneurs with a unique mix of agile technical payments capabilities, payment technologies guidance, regulatory compliance, and AML advisory services from its team of payment and banking industry leaders. Focused on technological excellence FYST offers clients a full scope of integration and software advisory, complemented by in-house payment gateways development. Designed to help businesses navigate the fast-growing cross-border eCommerce market, FYST brings together leading fintech innovators under one brand, combining unparalleled technical ingenuity, and tailored advice to help fledgling businesses successfully scale up, and receive access to more than 70 global payment methods via the network of partners.
